Elk Grove Village, IL, Nov. 16, 2014 – Chip Miceli, CEO of Des Plaines Office Equipment (www.dpoe.com), the Chicago area’s leading provider of managed print services, managed network services, and related technology, recently returned from Napa Valley in California where he attended a meeting of the Select Dealer Group (SDG), a national trade organization whose membership draws from leading office product/service dealers across the country with a goal of benchmarking their industry and best practices.
The two-day meeting, held at The Meritage Resort Napa, included owners and technical managers from the various 36 Dealerships represented. Miceli is President of the Select Dealer Group and a founding member, and organized the meeting for dealers from across the country to attend and share their information.Members from throughout the US and a member from Australia participated in panel groups, dealer roundtable discussions and performance reviews to set productivity benchmarks.
The Select Dealer Group is comprised of the most tenured and successful independent dealers in this country and Australia, representing all the major copier, printer and related software vendors.
Miceli, President of the SDG for the past two years, said that one of the key advantages of the organization is that the office equipment dealers can talk with others in their industry and gain, as well as provide, insight in a non-competitive atmosphere.
“There are times when business owners seek advice from someone who has ‘been there’ in the industry, and understands the unique circumstances that we face,” said Miceli, who added, “In addition to advice on business practices, we work together to upgrade and improve our industry, because when one person in the industry benefits, we all do.”
The Select Dealer Group is affiliated with BTA (Business Technology Association) of Kansas City. BTA is a trade organization that supports The Select Dealer Group with administrative functions.
About Des Plaines Office Equipment
Des Plaines Office Equipment (DPOE, www.dpoe.com), is a leader in the field of print management, and document generation equipment and solutions, serving the greater Chicago area since 1955. Today, DPOE operates three locations: its headquarters in Elk Grove Village, and a location in Chicago (211 West Wacker Drive) and Rockford (Loves Park, IL). Des Plaines Office Equipment (DPOE) is a leading provider of Sharp office equipment, Oki Data, HP, Konica Minolta and Toshiba (telephone systems). The company has additionally added the Sharp WhiteBoard and VideoBoard and Sharp LED lighting. DPOE provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. DPOE provides products and services to a diverse client base that includes municipalities, schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm is a consistent winner of Sharp Document’s Hyakuman Kai award for sales excellence, and was named a 2007, 2008, 2009, 2010, 2011, 2012 and 2013 Elite Dealer by The Week in Imaging. DPOE maintains corporate headquarters at 1020 Bonaventure Drive, Elk Grove Village, IL 60007. The firm is active in a number of area civic organizations, including the Italian American Chamber of Commerce, and the Chicago and Des Plaines Chambers of Commerce. For additional information, please call 847-879-6400 or visit www.dpoe.com.
