Features

In the last 10-15 years, there’s been a huge marketing movement toward reinvigorating the lens through which customers view their providers. It’s a case of perception is reality, and history is Read More

If there’s one telltale sign that you’re a perfectionist, it’s the attitude that you hate to lose more than you like to win. There is a difference between the two: winning is the expectation, and Read More

RJ Young, an industry-leading business technology solutions provider, announces its acquisition of Unitech, a Mississippi-based dealer of digital imaging systems, including multifunctional Read More

How can one best understand just what makes Kate Kingston tick? For the answer to the motivation and the success behind the founder of Kingston Training Group (KTG), we offer a microcosm of the Read More

For the second time in as many weeks, Tampa, Florida-based DEX Imaging has added to its stable of new acquisitions, this time reaching into Salt Lake City to pluck Imaging Concepts LLC. Imaging Read More

Any time the prospect of venturing into a new discipline is broached, a dealer will have plenty of questions (and needs) addressed in order to move forward. And when it comes to advice, either Read More

Fresh data on data breach costs from IBM show phishing, business email compromise, and stolen credentials take the longest to identify and contain. There are tangible repercussions of allowing Read More

The world of print continues to face downward pressure, from digital transformation to the pandemic and continuously tumbling page counts. The value of print as a productivity tool remains Read More

There’s no truth to the rumor that Dan Doyle Jr. owns a customer appreciation card issued by his local chamber of commerce, offering him a free dealership when DEX Imaging buys 10. Given Read More

One of the challenges in dealing with ancillary products and services is that, depending on the category, it can diverge entirely away from the more traditional offerings in a dealer’s arsenal. Read More

That Shane Nesbitt is a people person won’t draw any debate from those who work alongside or across the table from the ECMSI sales manager. There’s no carefully-crafted agenda lying just below Read More

The M&A activity pace quickened with a pair of deals announced late last week and another this week, all involving dealers that have demonstrated an appetite for acquisition. On Friday, Read More