Features

Flip the Script: Ricoh Difference Maker Jim Coriddi Embodies Team Mentality

There’s a lot that can be said about Jim Coriddi’s value proposition. One thing is abundantly clear—the senior vice president, dealer division for Ricoh USA has impeccable decision-making skills.
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Xerox Appoints John Bruno as President and Chief Operating Officer

Xerox Holdings Corporation (NASDAQ: XRX) on Monday announced the appointment of John Bruno as president and chief operating officer. Bruno joins the team following Steven Bandrowczak’s promotion
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Back to the Basics: Coaching Up Account Representatives to Fulfill their Potential

It’s been nearly three years since the music world lost perhaps one of the greatest drummers in Neil Peart, who succumbed to brain cancer in January of 2020 (an omen of things to come that year,
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DEX Imaging Adds Hendrix, Marking Eighth Acquisition of 2022

One of the most prolific M&A jags in recent history continued late last week, as DEX Imaging acquired Hendrix Business Systems of Mathews, North Carolina. It was the eighth acquisition this
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Stramaglio Consulting Difference Maker Hiro Ueda Enjoys the Best of Two Worlds

To know honor and loyalty is to know Hiro Ueda. The epitome of selflessness, he has made a living in putting the needs of others first. Most of all, Ueda’s story is one of blending two cultures,
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Gordon Flesch Charitable Foundation Donates Over $155,000 to Organizations Across the Midwest

The Gordon Flesch Charitable Foundation is proud to announce that it has awarded over $155,000 to 38 Midwestern charities providing key community services. Since its inception in 2002, the Gordon
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When it Comes to Sales and Quotas, Dealers Not Lowering Expectations

Coming off a year when the ability of account executives to peddle MFPs and other varieties of hardware became severely cramped by supply chain issues, one might gather that dealers across the
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M&A Roundup: Gordon Flesch Co., Applied Innovation Swing Deals

As 2022 heads down the final stretch, Gordon Flesch Co. (GFC) and Applied Innovation both added to their product and service portfolio via the M&A route. Madison, Wisconsin-based GFC acquired
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Taking Big-Picture Perspective Allows Epson Difference Maker Linda Sudderth to Maximize Talents

No one could ever accuse Linda Sudderth of not giving 100% effort in her role as a sales manager. But there was a period when the current North American sales manager, business systems for Epson
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Digital Sports Advertising Provides Dealers Access to Wider Audience

I’ll be the first to admit I’m a bit of an odd bird. Inspiration and motivation find me at the oddest hours. Like many of you, I’m prone to logging on at 11 p.m. or later to tend to a bit of
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On the Road Again: Sharp Brimming with Optimism During Dealer Roadshow

It may have been billed as the 2022 Dealer Roadshow, but as John Sheehan stood front and center in a conference room filled with dealer principals at the Westin Michigan Avenue, the senior vice
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Incenting Software/Solutions: Reward Awaits the Patient Account Representative

Not all dealers embrace a one-size-fits-all approach when it comes to incenting software and solutions sales. But every account representative has an overall number he/she must hit to fulfill
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