Features

Table-Setter: Dealers are Laying Groundwork for 2025 Sales Success

Sales momentum is as much psychological as it is quantifiable. If an account representative has confidence, even if it’s a tad unwarranted, the upshot is a positive and aggressive push from
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Competitive Fire Follows Nauticon Difference Maker John-Austin Shepard from Sports to Sales Arena

Many a CEO and VP of sales have professed a preference for hiring former college athletes. After all, they understand the team concept and how their role is essential to the overall success of
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Novatech Announces Retirement of John Eckstrom, Former CEO of Carolina Business Equipment

Novatech, a leading provider of nationwide managed office solutions, announced the retirement of John Eckstrom, the former owner and CEO of Carolina Business Equipment (CBE). Eckstrom, who played
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Konica Minolta’s Laura Blackmer Named Best Female Executive

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce Laura Blackmer, President, Dealer Sales, has received the 2024 Frank Award for “Best Female Executive.” The
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Cross-Selling Virtues: Making a Smorgasbord Out of Product and Service Menu

A dealer cannot survive by boxes alone; there’s a hell of a lot more to be found in the full catalog, and incentivizing behavior need not end with a meaty spiff. Cross-selling is the key to
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A Quick Study, TSG Difference Maker Jeff Swenson Finds His Seat at the Industry Table

Earlier in his career, when Jeff Swenson was appointed to serve on the Konica Minolta Dealer Service Advisory Council, there was a little bit of trepidation. Certainly he was flattered by the
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Advanced Business Methods Announces Strategic Expansion with Acquisition of Magic City Systems

Advanced Business Methods (ABM), a trusted provider of office equipment and technology across North Dakota and Minnesota, is pleased to announce its acquisition of Magic City Systems, a
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Epson Introduces Two A3 Color Devices to its WorkForce Pro Desktop Business Print Portfolio

Epson America Inc., a worldwide leader in printing solutions, today added two new A3 color devices to its WorkForce Pro business print portfolio, the EM-C7100 color MFP and the EP-C7000 color
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AI and the Sales Process: Bringing Clarity, Expedience and Professionalism to the Process

Few people would debate that, in our personal and professional lives, artificial intelligence (AI) is only scratching the surface of possibilities. Then there’s the little matter of what exactly
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Confidence Allows Image 2000 Difference Maker Shaya Rogers to Find Her Better Self

Confidence can be a funny thing, coming and going as it pleases, just like a teenager. When it checks out, confidence leaves more than its fair share of baggage—doubt, insecurity, hesitation and
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Stephanie Keating Phillips, Janene Aul Join Konica Minolta Dealer Advisory Council

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is pleased to announce the appointment of two new members to its Dealer Advisory Council (DAC). Effective as of the DAC meeting held
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Attackers Don’t Hack, They Log In: Can You Stop Them?

The latest trend in cybercrime is that attackers don’t really focus on “hacking” in; they’re logging in. We see this now in the wild, driven by organized criminal groups like Scattered
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