Features

Hiring Ground

We are just so busy and can’t find enough people. It’s a challenge all the time and has become even worse in the last year. I think it kind of dovetails with the biggest challenge of our clients,
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Protecting Your Base

It’s becoming clear that offices are not producing the copy and print volumes they once did.  The ubiquitous memo that was once copied and distributed to all relevant parties within an
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An Industry Transformation

The convergence of managed services and managed print services is going to be significant…huge for this industry in 2012. It’s a trend Photizo identified in 2010 and we are now seeing it come to
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Streamlining Business Processes

As a document management developer, we believe that the most relevant trends which will drive our business in 2012 will be our customers’ need to further streamline their business processes,
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How TGI Transformed Itself into a Successful MPS Provider

If Frank Grasso, CEO of TGI Office Automation, could turn back the clock, he’d have hopped on that managed print services train sooner rather than later. Even though he missed the earlier train,
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2011 Industry Highlights

  As we wind down the year I thought it would be interesting to contact 52 companies from all segments of the office technology/imaging industry and attempt to get their perspectives on what they
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OKI/Agiliant Partnership Places the BTA Channel on the Fast Track to Managed Services

If anyone has any doubts as to OKI Data Americas commitment to the BTA channel, you can toss those doubts out the window based on this week’s announcement of a platform development agreement with
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Agiliant Helps Dealers Transition into Managed Services

It’s difficult enough for office technology dealers to successfully transition into managed print services, but once you add network and IT services to the mix, that combination has the potential
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bizhub Secure Keeps Konica Minolta Ahead of the Security Solutions Curve

Security has been a standard in Konica Minolta Business Solutions U.S.A., Inc’s bizhub MFPs from day one, while most other manufacturers offered it as an option. Having predicted future security
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A Peek Inside OKI’s Total Managed Print Portal

Sometimes you just need to go where nobody has gone before and that’s what OKI Data Americas has done with their Total Managed Print (TMP) Web Portal that expands their existing MPS program and
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KMA Dealer Council Meeting Signals a New Dawn for KMA

Early last month, Norihiki Ina, the new President & CEO of Kyocera Mita America met with the KMA Dealer Council for the first time since taking over the position. By all accounts, and more
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A Conversation with David Bailey of DocuLex

For the past 15 years DocuLex has been one of the industry’s premier document management providers with more than 1,000 customers using its Archive Studio content management software suite. If
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