For the 2015 and 2016 year LPI has noticed an increase in formatter replacement cases for the M525 and the Flow M525C printers. The following list of error code/descriptions are typical to see in the field and typically require Formatter replacement.
Note: The network/data cable should be disconnected for the following scenarios.
Error Message: “LOST COMMUNICATION <DEVICE> CONTROL PANEL”
This message will appear in several languages on the control panel and typically requires formatter replacement.
Error Code: “98.XX.XX FORMATTER ERROR”
With this Error Code a “format Disk” and firmware update may be attempted but typically requires Formatter replacement.
Error Code: “99.09.66 NO BOOT DISK”
If this message appears and the boot disk has been replaced, the formatter will need to be replaced.
Error Code 49.XX.XX
Network/data cable disconnected with a non-recoverable 49 error will require formatter replacement.
Panel displaying “INITILIZING” (counting)
A working printer will display “INITILIZING” followed by a number count (usually reaching 60 to 80) every time it is powered on until the ready screen appears – however, if this count goes beyond 200 and continues to count, shows the formatter needs replacement.
LaserJet M525 Formatter: CF104-69003
LaserJet Flow M525C Formatter: CF105-69001
