Bud Karakey, vice president of operations for BEI Services offers his take on some of the trends that he expects will affect BEI Services and the imaging and office technology industry in 2013.
What are some of the trends that will drive your business and the imaging and office technology industry in 2013?
Karakey: Diminishing margins and the continued MPS drive for more page acquisition will force a change in the current sales compensation methods. With the most used technician compensation in the industry, BEI is on the forefront of having a page-based sales compensation model as well a state-of-the-art sales territory management tool.
What are some of the challenges you expect to experience over the next 12 months?
Karakey: The unknown effects of out of control government spending and the uncertainty of the regulatory and tax environment.
What do you have planned to help your customers be successful in 2013?
Karakey: BEI will introduce a number of industry firsts for 2013. We can’t discuss them all here, but be assured that all of them will provide much needed opportunities for our customers to increase their profits and reduce their cost. Some of the new items we can talk about:
- Preton – A patented technology that can reduce the amount of toner consumed by as much as 25 percent without impacting image quality.
- Sales Comp – The industry’s first program that accounts for pages acquired as well as box sales a profit.
- Sales Territory management – A program not confined to Zip codes that analyzes the machine and page opportunities for prospects as well as existing customers.