By the time many of you are reading this, you’ve probably already broken at least one of your New Year’s resolutions. I haven’t, but that’s because I haven’t made any this year. Avoidance is always a safe way to go when it comes to New Year’s resolutions.
As far as New Year’s resolutions for ENX and The Week in Imaging, Susan and I are planning on becoming more social in 2015, leveraging the use of social media and continuing to publish more relevant content in print and digitally throughout 2015. It’s what we do well, although we both acknowledge there’s always room for enhancements.
Speaking of New Year’s resolutions, the past two months I’ve been asking office imaging dealers from across the country to share with ENX readers their dealership’s New Year’s resolutions for 2015. Here’s what a few of them had to say.
“Remove the term MIF (machines in field) from our collective vocabulary and replace it with the term TIF (technology in field). While a client’s MFP needs are important to us, so is their IT infrastructure, phone systems, document management, workflow, and security (data and property) needs.” Barry Clark, Perry proTech, Lima, OH
“Every individual on the sales team will have a quota for every product that we sell in 2015. We will be quicker to respond to deficiencies against quotas in 2015. We will be better about following our strategic plan for 2015.” Kevin McCarthy, Modern Office Methods, Cincinnati, OH
“We have three big pushes for 2015. Getting the sales team focused back on profitability and contribution margin as opposed to just winning every deal, getting more Managed IT Services accounts, and an internal culture campaign designed to promote every staff member’s personal pride in WPS along with the fact that they have a true impact upon our success. The theme is ‘Raise your sails, it’s your ship!’” Joseph Dellaposta, WPS, Inc., Hagerstown, MD
“At TGI our New Year’s Resolutions are to handle requests with a ‘yes if’ instead of ‘no because’ policy. Internally and externally, we want to be open minded to the needs and ideas of our people and clients. Additionally our customer service teams will be committed to over communicating to our clients.” Frank Grasso, TGI Office Automation, Brooklyn, NY
“To acquire at least $15 million in like companies.” Frank Cucco, Impact Networking LLC, Waukegan, IL
“Our resolution for 2015 is to drive growth and efficiency company-wide, harnessing the innovation of our people, and provide a world-leading level of service and value to our client partners.” Jim Loffler, Loffler Companies, Inc., Bloomington, MN
“Reduce sales turnover.” John Kuchta, SolutionOne, Lincoln, NB
“Stargel Office Solutions’ main focus for 2015 will still be on MFPs like it has been for years. We are now in our eighth year in document management software, fourth year in MPS, third year in IT Services, and this past year we are experiencing good growth in the digital signage market. All of these products combined help us continue to grow our business and gain market share.” Jack Stargel, Stargel Office Solutions, Houston, TX
“My New Year’s resolution is to get the company to be more efficient, i.e. basically get more out of each staff member without them having to work harder.” Mark Wild, President, Upstream Office Solutions, Tampa, FL
“Continue double-digit growth, tap into additional vertical markets, expand our reach with additional locations, and expand our product lines to gain additional revenue streams. If we focus on our mission statement of ‘People Outperforming Products, Service Outperforming Software,” and we add to our stated goals, 2015 should be a great year at Datasource Ink.” Jim Vitiello, Datasource Ink, Bloomingdale, IL
Be sure to read our weekly enewsletter and visit our website www.enxmag.com for more New Year’s resolutions from the office imaging dealer and reseller community.
Thanks for reading.
