Elite Dealers: $10 million to $20 million

AD Solutions
Orlando, FL
www.myadsusa.com

Year Founded: 2009
President/Owner: Lynda N. Lizarazo (president), Moody Hamdan (CEO)
Number of Employees: 56
Primary Vendors: Sharp/NEC, HP, Formax, Lexmark, Brother
Primary Solutions Offerings: PaperCut, ConnectWise, Crestron Electronics, Google, Ubiquiti, Microsoft, Sharp/NEC
Primary Leasing Partners: DLL, Wells Fargo, ADS Leasing
Approximate Yearly Revenue: $15–$20 million
Fastest-Growing Business Segments: A/V solutions (250%), MNS (40%), hardware (25%)
Biggest Accomplishment of the Past Year: This past summer, AD Solutions obtained Qualpath, an MPS indirect provider and the company’s largest acquisition.

Why We Consider AD Solutions Elite:

• Marketing magic. The dealer relies on data analytics and A/B testing to help refine its strategy and optimize its performance. The data-centric approach allows for precise budget allocation, ensuring each marketing investment yields measurable results.
• Hot prospects. By leveraging well-designed email campaigns, strong calls to action and strategic social media engagement, AD Solutions has elevated brand awareness and amplified lead generation. One enticement is offering tailored, in-house financing solutions for clients that don’t qualify for traditional leasing.
• Partner excellence. AD Solutions has captured 11 Hyakuman Kai Elite Dealer awards from Sharp and has garnered the OEM’s AAA Platinum Level Service Provider for seven years running. The company is also a DLL Gold Partner.
• Education initiatives. The dealer offers high school and college internships and is a sponsor of student athletic organizations.

Automated Business Solutions, Inc.
Warwick, RI
www.absne.com

Year Founded: 1992
President/Owner: Mike Ardry
Number of Employees: 102
Primary Vendors: Canon, Kyocera, Sharp, HP, Lexmark, KIP, FP Mailing
Primary Solutions Offerings: WatchGuard, Zultys, Dell, Lenovo, Barracuda, Formax, Laserfiche, PaperCut, Kodak, Apple, Sharp
Primary Leasing Partners: Canon Financial Services, LEAF, U.S. Bank, Wells Fargo, PEAC Solutions
Approximate Yearly Revenue: $15–$20 million
Fastest-Growing Business Segments: Managed IT services (15%), VoIP (15%), aftermarket supplies (10%)
Biggest Accomplishment of the Past Year: Automated Business Solutions acquired a major managed IT services organization within its local market.

Why We Consider Automated Business Solutions (ABS) Elite:

• Vertical slant. ABS crafts strategies for print, workflow and security into comprehensive offerings for the education, financial services and legal markets.
• Piggyback prowess. The dealer leverages co-op purchasing agreements that provide traction within the education, municipality and 501(c)(3) spaces. Employees are also incented for providing information that can generate selling opportunities.
• Tropical paradise. A key takedown in the travel and tourism space was among the year’s top sales for ABS, which was able to sew together the client’s technology and workflow initiatives. Since the initial engagement, ABS has supported the customer’s printers, MFDs and visual displays.
• Helping hands. The organizations ABS assists financially or through volunteering include West Bay Food Drive, Saint Elizabeth Home for senior citizens and Children’s Wishes.

Automated Business Technologies
Centennial, CO
www.yourabt.com

Year Founded: 2005
President/Owner: Mike Piche (CEO), Paul Archer (owner), Andy Archer (owner)
Number of Employees: 57
Primary Vendors: Canon, Kyocera, HP, Xerox, Epson, Roland
Primary Solutions Offerings: Microsoft, ConnectWise, Acronis, KnowBe4, SentinelOne, IBM, Proofpoint, Webroot, OpenPath, Crexendo
Primary Leasing Partners: LEAF, Macquarie, First Citizens Bank, PEAC Solutions, GreatAmerica, U.S. Bank, DLL
Approximate Yearly Revenue: $17 million
Fastest-Growing Business Segments: Managed IT (39%), hardware sales (25%)
Biggest Accomplishment of the Past Year: Automated Business Technologies was able to post 19% year-over-year revenue growth without the benefit of an acquisition.

Why We Consider Automated Business Technologies (ABT) Elite:

• Inbound strategy. With the rebranding and launch of its new website completed, ABT turned its attention to expanding its educational content that speaks to the most pressing needs of clients and prospects. The thrust is to provide guidance wherever the visitor is in the sales cycle, offering info on selecting, leasing, purchasing, servicing or upgrading their equipment.
• Real deal. Artificial intelligence is now baked into ABT’s marketing initiatives, where it helps streamline targeting, generates content and aids the overall flow of the company’s processes and resources. This will simplify introducing new services and manufacturing partnerships to clients without overwhelming them.
• Return engagements. The dealer and three major existing clients reached agreements that will generate $500,000 in revenue and an estimated total between $2 million and $3 million over the next two years.
• OEM hardware. ABT attained platinum-level partnership status with both Kyocera and LEAF. It also has the distinction of being the second-fastest growing Canon dealership nationwide.

Budget Document Technology
Lewiston, ME
www.bdtme.com

Year Founded: 1989
President/Owner: Tom Ouellette (president), Steve Ouellette (CFO)
Number of Employees: 36
Primary Vendors: Konica Minolta, Lexmark, Xerox, HP, KIP, FP Mailing, Zebra
Primary Solutions Offerings: PaperCut, Ademero, eGoldFax, Zultys
Primary Leasing Partners: GreatAmerica, PEAC Solutions, U.S. Bank
Approximate Yearly Revenue: $13.4 million
Fastest-Growing Business Segments: Cloud-based subscriptions (new), hardware (30%), aftermarket (10%)
Biggest Accomplishment of the Past Year: Budget Document Technology grew its revenue by more than 20% during the last fiscal year.

Why We Consider Budget Document Technology Elite:

• Knock knock. With input from a few of its Pro Dealer Group friends, Budget Document Technology rolled out a “joke card” mailer. The card features the joke setup, and scanning a QR code takes clients to a landing page on the dealer’s site that contains the punchline. The page includes a four-field form users can fill out to receive a free office technology assessment.
• High visibility. Budget Document Technology has made a large investment in Google ads and optimized its keyword search list. The strategy has yielded a considerable spike in website traffic and an increase in inbound leads.
• Triple crown. A New Hampshire school district signed on for a third renewal without needing to go out for bid. The solution included 100 printers, MPS, 40-plus MFPs (including 12 production units) and PaperCut.
• Nonprofit support. Among the organizations and events Budget Document Technology supports are Commit to Get Fit with Saint Mary’s Healthcare, which benefits the nutrition center, and the Special Olympics golf event. In the wake of last year’s mass shooting in Lewiston, the dealer (with Konica Minolta, Lexmark and GreatAmerica contributing) worked with Central Maine Medical Centers Compassionate Care Fund for Trauma Response and Support.

Centriworks
Knoxville, TN
www.centriworks.com

Year Founded: 1964
President/Owner: S.R. Sumner
Number of Employees: 60
Primary Vendors: Ricoh, Kyocera, Epson, Fujitsu, HP
Primary Solutions Offerings: DocuWare, Collabrance, PaperCut, Vasion Print, OpenText, Intermedia, Microsoft, ConnectWise, SentinelOne
Primary Leasing Partners: Centriworks Financial, U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $18.7 million
Fastest-Growing Business Segments: VoIP (14%), equipment (11%)
Biggest Accomplishment of the Past Year: Centriworks enjoyed a 15% year-over-year increase in delivery and service activities.

Why We Consider Centriworks Elite:

• Technology 101. The world of IT and cybersecurity has its share of terms that, while well known to the managed IT service providers, may be foreign to end-users. That prompted Centriworks to develop a “data dictionary” on its website to help people better understand terms and acronyms. Each listing has a short definition accompanied by a minute-long video providing more perspective.
• Deeper dives. Another educational tool Centriworks employed is an enhanced repository of blogs, such as the Top 3 Phishing Scams, to bolster its social media campaign. These articles offer more in-depth content that speaks to the average office worker.
• Significant sale. Centriworks netted a $6.5 million pact with the largest employer in the Knoxville metro area, a deal that included more than 1,000 MFPs and printers along with digital faxing capabilities.
• Closer look. One of the ways Centriworks supports its non-profit clients is a series of two- to three-minute video segments, each featuring the leadership of a given organization. These clips allow executives to discuss their organizations and what they provide to the community. The dealer promotes these videos through its social media and website.

CopyPro
Greenville, NC
copypro.net

Year Founded: 1971
President/Owner: David Jones (owner), Ed Murphrey (owner), Jason Jones (COO)
Number of Employees: 89
Primary Vendors: Ricoh, Konica Minolta, Kyocera, Brother
Primary Solutions Offerings: PaperCut, DocuWare
Primary Leasing Partners: U.S. Bank, LEAF, GreatAmerica, PEAC Solutions
Approximate Yearly Revenue: $15–$20 million
Fastest-Growing Business Segments: Equipment sales (23%), cloud faxing (14%), service profit (9%)
Biggest Accomplishment of the Past Year: Training, territory management and car stock enhancements enabled CopyPro to bolster service profits by 9%.

Why We Consider CopyPro Elite:

• Done right. Speaking of service, CopyPro’s team is ranked fifth (per NEXERA) in first-call effectiveness at 78%. Its hold for parts sits at 8% with an average response time of less than four hours.
• No screech. The dealer turned to a local provider to offer cloud fax services. The addition is a growth center that’s had a positive impact on CopyPro’s bottom line while saving end-users time and money by using an efficient alternative to traditional fax boards.
• Government work. Three local agencies signed on with CopyPro to take on nearly 200 A3, A4 and wide-format machines.
• Giving back. In addition to donations of money and printing services, CopyPro’s PROject PROvide enables team members to assist non-profit organizations on company time.

CPI Technologies
Springfield, MO
www.cpi-technology.com

Year Founded: 1963
President/Owner: Erik Crane (president, CEO), Heidi Crane (COO)
Number of Employees: 54
Primary Vendors: Toshiba, Xerox, HP, Epson, Formax, MINT Mailing, Brother, KIP, RISO, Lenovo, Dell
Primary Solutions Offerings: Crexendo, DocuWare, Continuum, PaperCut, Print Audit, SentinelOne, OpenText, AppRiver, Mobotix, ViewSonic, Proofpoint, Pax8
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $10+ million
Fastest-Growing Business Segments: MNS GP (108%), MNS revenue (64%)
Biggest Accomplishment of the Past Year: CPI Technologies bolstered its hardware gross profit and supplies despite increasing manufacturer prices.

Why We Consider CPI Technologies Elite:

• Social climbing. The dealer has made a concerted effort, including hiring a consultant, to grow its visibility on social media, particularly LinkedIn and Facebook. The moves provided an uptick in new clients. CPI Technologies revamped its website, making it more navigator friendly, and boosted its search engine optimization.
• Advanced class. CPI Technologies inked agreements with seven school districts and manufacturers that consumed more than $100,000 worth of displays and Chromebooks.
• Standard setting. For the past 15 years, CPI Technologies has been recognized by Toshiba with its ProMaster Elite Certification. The dealer is also a gold-level partner with U.S. Bank.
• Worthy causes. Among the organizations that CPI Technologies supports are Price Cutter Charity Championship on the PGA/KF Tour, CASABlanca Gala for Court Appointed Special Advocates, Harmony House Shelter and the Warriors Journey.

Definitive Technology Solutions (DTS)
Bloomington, MN
go-dts.com

Year Founded: 2004
President/Owner: Mark Stokes (CEO), Gordon Running (president, COO)
Number of Employees: 48
Primary Vendors: Sharp, HP, Dell
Primary Solutions Offerings: PaperCut, DocuWare, Microsoft, eGoldFax, 3CX, SentinelOne, Kaseya
Primary Leasing Partners: U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: Managed voice (48%), MNS (21%)
Biggest Accomplishment of the Past Year: Definitive Technology Solutions grew its voice services 48% and rolled out a white-label solution.

Why We Consider Definitive Technology Solutions (DTS) Elite:

• New logos. A variety of lease and service programs aided DTS in its quest to add net-new business, including more competitive takedowns. The dealer flexed its creative marketing muscles with a mid-major campaign targeting larger accounts in its territory.
• Listen up. The year’s top win saw DTS land a voice contract with a major school district that covered more than 800 seats.
• Manufacturer honors. DTS captured a pair of awards from OEM partner Sharp: the Hyakuman Kai Elite Dealer designation and AAA Platinum Service Provider rating.
• Employee friendly. The dealer encourages teamwork and open communication that allows team members to feel valued and heard. DTS’ executive team invites employees to offer innovative ideas and take on a greater role in the decision-making process.

Elite Imaging Systems
Troy, MI
www.eliteimagingsystems.com

Year Founded: 1994
President/Owner: David Snyder
Number of Employees: 25
Primary Vendors: Kyocera, Canon
Primary Solutions Offerings: Microsoft, MyQ, PaperCut, Square 9 Softworks, Vasion Print
Primary Leasing Partners: Wells Fargo, First Citizens Bank, DLL, U.S. Bank, PEAC Solutions
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: MIF software (12%), hardware (9%)
Biggest Accomplishment of the Past Year: Net-new business soared 68% for Elite Imaging Systems, which also retained 98% of its customers.

Why We Consider Elite Imaging Systems Elite:

• What’s new. The dealer embarked on several initiatives, including investing in infrastructure and growing its business development team. Elite Imaging Systems also introduced an app that allows clients to place service and supply calls.
• Business buffet. One of the nation’s largest food distributorships turned to Elite Imaging Systems for multi-functional systems and a print management program, which entailed nationwide deployment.
• Destination employer. Elite Imaging Systems employees have an average tenure of 22 years. In addition to generous compensation plans, the company offers profit sharing to team members.
• White glove. A meticulous installation procedure features pre-flight meetings before delivery to get a better grasp on client needs. Upon completion, Elite Imaging Systems offers on-site training and self-help guides and videos via its website.

Frontier Business Products
Denver, CO
www.fbponline.com

Year Founded: 1979
President/Owner: Carol Mitschke (president, CEO)
Number of Employees: 73
Primary Vendors: Ricoh, Sharp, HP, Brother, Lexmark, RISO, Dell
Primary Solutions Offerings: Cisco, ecoprintQ, Hive, eGoldFax, DocuWare, OpenText, Microsoft, Kaseya
Primary Leasing Partners: GreatAmerica, U.S. Bank, Wells Fargo, LEAF
Approximate Yearly Revenue: $15–$20 million
Fastest-Growing Business Segments: Solutions (1,500%), HP products (190%), MPS (91%)
Biggest Accomplishment of the Past Year: Backed by subject matter experts in a core group of software options, Frontier Business Products saw a substantial uptick in its solutions business.

Why We Consider Frontier Business Products Elite:

• Pliable environment. Frontier Business Products cultivates a family-friendly atmosphere that offers hybrid work capabilities. All employees have a chance to qualify for president’s club trips via peer nominations for exceptional customer service.
• Top takedown. A large medical facility engaged Frontier Business Products with an order that included 70-plus MFPs, complete with MPS and print tracking software.
• High honors. Frontier Business Products is a repeat winner of Ricoh’s Circle of Excellence Award and Sharp’s AAA Platinum Service Provider honor.
• Supporting causes. The dealer adopts families through Safe Shelters each holiday season to provide gifts and other needs. Homeless veterans and the United Way are other causes that resonate with Frontier Business Products.

GoodSuite
Woodland Hills, CA
www.goodsuite.com

Year Founded: 1998
President/Owner: Dan Strull (founder, CEO), Paul Cooper (president)
Number of Employees: 53
Primary Vendors: Sharp, Konica Minolta, HP, Canon, Xerox, Brother, Lexmark, Dell, Kyocera, Lenovo
Primary Solutions Offerings: Microsoft, Cisco, Kaseya, Ubiquiti, Axcient, Fortinet, SentinelOne, Blackpoint Cyber, Pax8, Auvik
Primary Leasing Partners: PEAC Solutions, U.S. Bank, DLL, First Citizens Bank, Wells Fargo
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: IT equipment (72%), office equipment (8%), aftermarket (3%)
Biggest Accomplishment of the Past Year: GoodSuite launched a new ecommerce site, shop.goodsuite.com, to provide clients with an alternative shopping experience.

Why We Consider GoodSuite Elite:

• New digs. Moving vans were in full force as GoodSuite relocated its offices in Fresno and Woodland Hills and cut the ribbon on a Chatsworth branch—moves that addressed its client growth and expanding team.
• Value targets. GoodSuite enhanced its digital marketing game plan leveraging email marketing, search engine marketing and search engine optimization to nurture leads, retain customers and generate new business.
• Tech takedown. A large school district engaged GoodSuite for a comprehensive backup, continuity and disaster recovery solution from Kaseya. The package included advanced ransomware detection to protect sensitive student data from cyber threats. It also ensures uninterrupted operations through on-premises and cloud virtualization.
• Employee benefits. The dealer offers programs, including GoodSuite University, that can help team members advance their skills and take advantage of future opportunities. Employees can save $25 on their monthly gym memberships, and the company holds monthly fitness challenges. Contests and fun days help bring team members closer together.

Green Office Partner
Chicago, IL
www.greenofficepartner.com

Year Founded: 2011
President/Owner: Todd Gallagher (CEO, co-founder), Chris Gallagher (VP of strategy, co-founder)
Number of Employees: 43
Primary Vendors: Xerox, HP, Canon, Epson, Zebra, Formax
Primary Solutions Offerings: Square 9 Softworks, PaperCut, Umango, XM Fax, PrinterLogic, PrintX, Xerox
Primary Leasing Partners: FITTLE (Xerox), GreatAmerica, LEAF, Wells Fargo, PEAC Solutions
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: Augmented reality (322%), professional services (138%), MPS (25%)
Biggest Accomplishment of the Past Year: For the second straight year, Green Office Partner was ranked the number-one “Best Place to Work” by Crain’s Business Chicago, and the Chicago Sun-Times cited the dealer among its “The Best Workplace in Chicago” honorees.

Why We Consider Green Office Partner Elite:

• New reality. Augmented reality software has enabled Green Office Partner to bolster its service component, resulting in more than $400,000 in annual savings and a 75% reduction in resolution time while recovering 3,360 hours per year.
• New QB. Green Office Partner added a 30-year veteran with substantial experience in enterprise solution sales to its sales department. Now all engagements involve business cases and advanced ROI propositions.
• Account flip. One net-new client signed on for a 44-unit MPS and solutions contract that included A3, A4 and light production devices. Green Office Partner’s assessment process and value proposition compelled the new customer to do a $400,000 buyout on a pact that still had two years remaining with another vendor.
• Enviro conscious. Green Office Partner plants trees equivalent to the volume of printing that clients churn out as part of its overall environmental mission to help reduce print consumption.

Integrated Office Technology (IOTEC)
Santa Fe Springs, CA
www.iotecdigital.com

Year Founded: 2001
President/Owner: Bob Zieman (president), Doug Lu (principal), Dana Ruf (principal)
Number of Employees: 53
Primary Vendors: Toshiba, Konica Minolta, Brother, Lexmark, KIP, HP, Fujitsu
Primary Solutions Offerings: DocuWare, Tungsten Automation, Microsoft, PaperCut, Drivve, Square 9 Softworks
Primary Leasing Partners: Wells Fargo, U.S. Bank
Approximate Yearly Revenue: $10–$20 million
Fastest-Growing Business Segments: Managed IT (15%)
Biggest Accomplishment of the Past Year: Integrated Office Technology has increased its cross-training efforts to help employees function better together.

Why We Consider Integrated Office Technology (IOTEC) Elite:

• Marketing strategy. IOTEC engaged an SEO company to help elevate its online presence and a lead generation specialty firm to help produce more net-new meetings.
• Super-sized. Two of the year’s top deals saw IOTEC upgrade large accounts to include software solutions.
• Kind gestures. IOTEC rewards its employees for their efforts with perks including catered lunches, free car washes and tickets to sporting events.
• Giving back. Sponsoring the Cystic Fibrosis Foundation’s “Hook the Cure” event that blends fishing, golf and spa enjoyment has been a 17-year journey for IOTEC. The fundraiser has reeled in more than $20 million dollars to help the Foundation find a cure.

KOMAX Business Systems
South Charleston, WV
www.komaxwv.com

Year Founded: 1999
President/Owner: Bob Maxwell
Number of Employees: 45
Primary Vendors: Konica Minolta, KIP, FP Mailing, Kodak, Canon, Promethean, HP
Primary Solutions Offerings: ACDI, Ademero, Microsoft, Konica Minolta, All Covered, Tungsten Automation
Primary Leasing Partners: DLL, U.S. Bank, GreatAmerica
Approximate Yearly Revenue: $14 million
Fastest-Growing Business Segments: Managed voice (50%), water coolers (35%), production (35%)
Biggest Accomplishment of the Past Year: Despite the reduction of print and its impact on service revenue, KOMAX has added multiple new accounts in various vertical markets.

Why We Consider KOMAX Business Systems Elite:

• Now available. As a way to trumpet some of its ancillary offerings, such as phone systems, water coolers and EV chargers, KOMAX turned to advertising via TV commercials, radio spots and billboard ads. The company also hosts lunch-and-learn events that focus on those areas.
• Legal ease. One of the year’s top takedowns involved a large law firm with offices in five states. KOMAX provided more than 40 copiers, 100 printers and software that cut costs and enhanced client productivity.
• OEM love. For the second straight year, KOMAX earned a spot at Konica Minolta’s Top 25 Dealer Event, and it became a nine-time consecutive winner of the Konica Minolta Pro-Tech Service Award.
• Helping hands. Last year, KOMAX donated more than 75 copiers to schools, churches and non-profits that lack the resources to buy them. Supporting the local YMCA is also important to the dealer, as the organization offers job training as well as programs that address food and shelter needs of women and families.

Kraft Business Systems
Grand Rapids, MI
www.kraftbusiness.com

Year Founded: 1994
President/Owner: Jeffrey D. Cousins (CEO), Brandon Cousins (president)
Number of Employees: 59
Primary Vendors: Konica Minolta, Lexmark, Xerox
Primary Solutions Offerings: Quadient, DocMgt
Primary Leasing Partners: GreatAmerica, Team Financial
Approximate Yearly Revenue: $10–$20 million
Fastest-Growing Business Segments: Managed IT (40%), MPS (15%)
Biggest Accomplishment of the Past Year: Kraft Business Systems acquired two companies in a six-month span, enabling it to strengthen its base within the Detroit metro area.

Why We Consider Kraft Business Systems Elite:

• DX quest. As part of its digital transformation, Kraft Business Systems revamped its website, including an optimization for mobile devices, and leveraged data analytics to create personalized marketing campaigns across numerous channels. It’s provided a spark for customer engagement and increased conversion rates.
• Rewarding loyalty. Several changes were made to the dealer’s customer loyalty and referral programs. These incentives, which include exclusive perks, rewards and discounts to loyal customers, are aimed at sparking repeat and net-new business.
• Healthy business. One of the year’s best takedowns for Kraft Business Systems was a health care system that took on more than 4,000 devices.
• Sharing ideas. In an effort to stay attuned to the needs of team members and maintain a conducive work environment, Kraft Business Systems uses feedback from its employees in the form of surveys, meetings and one-on-one discussions.

Levifi
Charleston, SC
www.levifi.com

Year Founded: 2002
President/Owner: Thomas Fimian
Number of Employees: 80
Primary Vendors: Xerox, Kyocera, Canon, HP, Xanté, Newline
Primary Solutions Offerings: ConnectWise, DocuWare, Microsoft, Kaseya
Primary Leasing Partners: GreatAmerica, PEAC Solutions
Approximate Yearly Revenue: $17.5 million
Fastest-Growing Business Segments: Managed IT (25%), imaging (20%)
Biggest Accomplishment of the Past Year: The company completed its rebranding from DocuGraphics to Levifi, conveying to customers that the dealer isn’t imaging-centric.

Why We Consider Levifi Elite:

• Marketing marvel. With an eye toward developing a compelling customer narrative, Levifi is implementing Donald Miller’s StoryBrand marketing program. It involves converting the nuts and bolts of what Levifi provides to customers into a dynamic superhero-based story. Like a Marvel script, the hero battles a villain while following the teachings of a wise guide to help avoid failure. The hero prevails and is transformed.
• Top takedown. Levifi secured its largest managed IT deal to date, a non-profit client, that included a $500,000 Verkada access control system.
• Vendor kudos. For a third time in as many years, Levifi was named to the SC 50 Fastest Growing Companies list, per the SC Business Awards. The company has achieved Diamond Dealer status with Xerox and is a Kyocera Bronze partner and GreatAmerica Financial Services Prestige Partner.
• Securing futures. Since 2017, Levifi has offered an annual scholarship at a local university to a student in need.

NATIONAL Business Technologies
Albany, NY
www.national1927.com

Year Founded: 1927
President/Owner: Scott W. Mueller
Number of Employees: 85
Primary Vendors: Kyocera, HP, Konica Minolta, Xerox
Primary Solutions Offerings: SentinelOne, Kaseya, ACDI, Intermedia, Scanner Vision
Primary Leasing Partners: DLL, Wells Fargo, GreatAmerica
Approximate Yearly Revenue: $18 million
Fastest-Growing Business Segments: IT services (53%), UCaaS (38%), MPS (24%)
Biggest Accomplishment of the Past Year: NATIONAL Business Technologies added to its stable of offerings to support its clients’ hybrid work environments.

Why We Consider NATIONAL Business Technologies Elite:

• Managing efficiency. The dealer upgraded its CRM and developed a workflow within it to better communicate throughout the organization.
• Contract success. NATIONAL Business Technologies came to terms with a large financial client that has more than 160 offices. Several school districts were also brought on board, aided by glowing referrals that speak to the dealer’s response time and approach.
• Title contenders. Events and activities that bring team members closer together include a company softball team that contended for its league championship. Barbecue cookouts are also a staple of summer fun for the dealer.
• Sponsor support. NATIONAL Business Technologies sponsors a number of youth athletic teams and provides monetary and time/resource donations for worthwhile causes.

Offix LC
Gainesville, VA
www.offix.com

Year Founded: 1999
President/Owner: Stephen Valenta
Number of Employees: 45
Primary Vendors: Canon, Kyocera, Sharp, HP, KIP, FP Mailing, Formax, Duplo
Primary Solutions Offerings: Canon, MyQ, RingByName, PaperCut, eGoldFax
Primary Leasing Partners: Canon Financial Services, First Citizens Bank, EverBank, GreatAmerica
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: MPS (35%), MFPs (30%), mailing equipment (30%)
Biggest Accomplishment of the Past Year: Offix enjoyed a 20% increase in revenue and increased net profit by 5% over the previous year.

Why We Consider Offix Elite:

• Web wonders. A new website with a robust SEO strategy has been a plus for online visibility and attracting more targeted traffic. Offix also augmented its social media engagement level to connect with prospects and current clients.
• Service boost. The dealer’s new Offix Network Total Care Package provides full support for all network, print, scan and related equipment under maintenance.
• Higher ed. Offix came to terms on a contract with a major university in Lexington, Virginia. The deal, which includes 300 devices packaged with managed print services and MyQ solutions, helped improve the client’s operational efficiency.
• Growth tools. Professional development opportunities for Offix employees include training, certifications and skill development that can help them grow and pursue career paths.

Ohio Business Machines, LLC (OBM)
Cleveland, OH
www.ohiobusinessmachines.com

Year Founded: 2002
President/Owner: Gina Lucci-Spagnola
Number of Employees: 85
Primary Vendors: Sharp, Ricoh, Canon, FP Mailing, Verkada, Formax, Sangoma
Primary Solutions Offerings: Microsoft, DocuWare, PaperCut, Sophos, eGoldFax, Drivve, PrinterLogic, Kaseya, Barracuda
Primary Leasing Partners: LEAF, Wells Fargo, DLL
Approximate Yearly Revenue: $20 million
Fastest-Growing Business Segments: Security cameras (73%), MNS (36%), hardware (14%)
Biggest Accomplishment of the Past Year: Ohio Business Machines made significant inroads into adding net-new clients in the non-profit space.

Why We Consider Ohio Business Machines (OBM) Elite:

• Watching you. The dealer has bolstered its security camera and access system solutions with a trio of lines—Ubiquiti, Reolink and Verkada—that can fit any budget.
• Solutions package. OBM added a new client, a religious-based school, that required various solutions for its new campus. The deal included a a total IT infrastructure buildout, a VoIP system, PrinterLogic, MNS and MFPs.
• Good times. Team-building events help maintain a happy office for OBM, from miniature golf and go-karting to attending Cleveland Browns and Cleveland Guardians games.
• Community caring. OBM donates bicycles and helmets to at-risk children in and around Cleveland who complete the school’s wellness program. The dealer also sponsors a number of events for multiple Boy Scouts of America councils.

Solutions YES
Portland, OR
www.solutionsyes.com

Year Founded: 2011
President/Owner: Sean Bell
Number of Employees: 36
Primary Vendors: Canon, Kyocera, Xerox
Primary Solutions Offerings: DocuWare, Canon, Kyocera, PaperCut, Biscom
Primary Leasing Partners: First Citizens Bank, U.S. Bank, FITTLE (Xerox), Canon Financial Services
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: N/A
Biggest Accomplishment of the Past Year: Two of Solutions YES’ business partners were bought out, positioning the company for future growth.

Why We Consider Solutions YES Elite:

• Full catalog. While virtually all customers rely on Solutions YES for their print hardware, the dealer is seeking to greatly increase the percentage of solutions offerings (DocuWare, PaperCut, uniFLOW, Biscom, among others) they employ.
• Family ties. Solutions YES derives 90% of its revenues from the company’s top 200 customers. Given the close, longtime relationships they have with the dealer’s team members, there’s more than simply a business connection driving its success. It’s played a role in an impressive 98% customer retention rate.
• Nice win. One significant takedown saw Solutions YES hammer out an agreement with a net-new client. The installation covered roughly 200 units across nearly 50 locations in three states.
• Velvet rope. Solutions YES takes great care in ensuring it only hires team members who meet its stringent high-performance and culture standards. That enables the dealer to maintain cohesiveness among its members.

UTEC
Ann Arbor, MI
www.utecit.com

Year Founded: 2008
President/Owner: Kevin Van Kannel
Number of Employees: 53
Primary Vendors: Sharp, Epson, Kyocera, FP Mailing, Formax, Dynabook, OneScreen
Primary Solutions Offerings: Zultys, Microsoft, PaperCut, ThreatLocker, ConnectWise, WatchGuard, SentinelOne, Liongard, Kaseya, VulScan, Avanan, Google, LastPass
Primary Leasing Partners: GreatAmerica, DLL, U.S. Bank, Wells Fargo, PEAC Solutions
Approximate Yearly Revenue: $10–$15 million
Fastest-Growing Business Segments: Production print (48%), managed IT (24%)
Biggest Accomplishment of the Past Year: UTEC expanded its reach by adding account reps in new markets, and also launched its first production print team.

Why We Consider UTEC Elite:

• Real people. Looking to ensure its marketing efforts are honing in on decision-makers, UTEC added the SalesIntel lead generation tool. It provides quality, human-verified contact data for identifying ideal company targets, bolstering the success rates of the dealer’s marketing initiatives.
• Team selling. UTEC notched a $200,000 sale of a Sharp BP-1200C production press to a longtime customer. The account was flown to Sharp’s New Jersey headquarters for a demo, and the paperwork was signed a week later.
• Like clockwork. For the 15th time in as many years, UTEC garnered Sharp’s AAA Platinum Level Service Provider award. The dealer also qualified for Hyakuman Kai Elite Dealer status.
• Difference makers. UTEC sponsors a number of events for non-profit entities throughout the year. Its employees serve on the boards of community and industry organizations.

WiZiX Technology Group
Roseville, CA
www.wizixtech.com

Year Founded: 2017
President/Owner: Gary Johnson
Number of Employees: 96
Primary Vendors: Kyocera, Ricoh, Toshiba, Brother, KIP, ChargePoint
Primary Solutions Offerings: Yealink, DocuWare, eGoldFax, PaperCut, Drivve, MyQ, Adobe, Kyocera
Primary Leasing Partners: Verdant Commercial Capital, LEAF, U.S. Bank, PEAC Solutions, First Citizens Bank
Approximate Yearly Revenue: $15–$20 million
Fastest-Growing Business Segments: Software (90%), VoIP (68%), MPS (25%)
Biggest Accomplishment of the Past Year: WiZiX Technology Group launched a rookie category of new sales reps who focus purely on net-new sales.

Why We Consider WiZiX Technology Group Elite:

• Fresh start. Seeking to drive more traffic and generate leads through SEO, WiZiX rebranded its solution categories and made improvements to its website. The goal was to make it easier for customers to navigate its offerings, significantly increasing organic traffic and contributing to substantial sales growth.
• Plugged in. WiZiX unveiled its Energy Solutions sub-brand in the past year to augment its foray into the EV charger market. This growing brand features a new logo, website and marketing materials.
• New logo. While WiZiX secured bigger pacts last year, adding a Sacramento school district account best exemplified its push for more net-new business. The deal, which netted $140,000, featured 19 Kyocera MFPs.
• Industry accolades. The dealer was named to the Top 50 Fastest-Growing Businesses, per the Sacramento Business Journal. WiZiX has attained Gold Partner status with Kyocera and Toshiba’s ProMaster Elite Certified honors. The company has always been recognized by lending partners U.S. Bank and LEAF.