Editors Blog

Between the Lines: That’s Entertainment?

I’m curious. Do you ever watch OEM or document imaging related videos on YouTube? Plenty of OEMs and even dealers either have YouTube channels or post videos on YouTube. If you watch do you find
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Between the Lines: Digital Killed the Video [Store] and Everything Else Too

I’ve written about new technologies, technology shifts, disruptive technologies, and the way we work and how it’s changing all the time. I find it fascinating. Often, what’s going on in the real
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Between the Lines: Who’s Making a Difference in the Document Imaging Industry?

This month in ENX magazine we’re celebrating the Difference Makers from the Document Imaging community. These folks represent all corners of the industry, from the OEMs, to services and solutions
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Between the Lines: Before All This

How often do you step back and remember what it was like before all this? I do it all the time. It truly is amazing all the technology we have today to help us do our jobs. Take my job for
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Between the Lines: Breakfast, But Not at Tiffany’s

If breakfast is the most important meal of the day, that’s doubly true at a dealer conference like last week’s Kyocera event at The Pallazzo in Las Vegas. At events like this you’re on the go
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Between the Lines: In Search of the 2015 Elite Dealers

It may only be early April, but the time has to place the call for 2015 Elite Dealer nominations. Admittedly, I have a reputation for getting things done in advance whenever possible. Sure, it’s
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Between the Lines: Customer Disservice

We all screw up. My most recent screw up was a minor one that only affected me, but as a journalist who interviews tons of office technology dealers who pride themselves on the service they
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Between the Lines: All Work and No Play Make Jack a Dull Boy

At the Konica Minolta dealer meeting in February one of the keynote speakers was Robert Herjavec, from the reality show Shark Tank. He’s also the owner of a successful security company in
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Between the Lines: Conference Call—ITEX

I’ve never attended ITEX until this year. It used to be a conference my peers told me about with varying amounts of enthusiasm, some going so far as to describe it as a show gasping for its
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Between the Lines: I’ve Got a Brand New Pair of Rollerskates, You’ve Got a Brand New Key Kiosk

I receive plenty of press releases throughout the week and last week I received an intriguing one from a company called KeyMe (www.key.me). The headline: “KeyMe Launches in Philadelphia with Next
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Between the Lines: From Service to Services

I had an informative interview with All Covered’s Vice President of Marketing Nick Pegley about Managed Services and the growth of the All Covered network last month at the Konica Minolta dealer
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Between the Lines: I Will Follow Him, Her, It, and Them

Besides writing between 3-8 articles a week, conducting interviews, transcribing interviews, putting together the weekly ENX/The Week in Imaging newsletter, posting articles to the ENX/The Week
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