Editors Blog

Between the Lines: Breakfast, But Not at Tiffany’s

If breakfast is the most important meal of the day, that’s doubly true at a dealer conference like last week’s Kyocera event at The Pallazzo in Las Vegas. At events like this you’re on the go
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Between the Lines: In Search of the 2015 Elite Dealers

It may only be early April, but the time has to place the call for 2015 Elite Dealer nominations. Admittedly, I have a reputation for getting things done in advance whenever possible. Sure, it’s
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Between the Lines: Customer Disservice

We all screw up. My most recent screw up was a minor one that only affected me, but as a journalist who interviews tons of office technology dealers who pride themselves on the service they
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Between the Lines: All Work and No Play Make Jack a Dull Boy

At the Konica Minolta dealer meeting in February one of the keynote speakers was Robert Herjavec, from the reality show Shark Tank. He’s also the owner of a successful security company in
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Between the Lines: Conference Call—ITEX

I’ve never attended ITEX until this year. It used to be a conference my peers told me about with varying amounts of enthusiasm, some going so far as to describe it as a show gasping for its
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Between the Lines: I’ve Got a Brand New Pair of Rollerskates, You’ve Got a Brand New Key Kiosk

I receive plenty of press releases throughout the week and last week I received an intriguing one from a company called KeyMe (www.key.me). The headline: “KeyMe Launches in Philadelphia with Next
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Between the Lines: From Service to Services

I had an informative interview with All Covered’s Vice President of Marketing Nick Pegley about Managed Services and the growth of the All Covered network last month at the Konica Minolta dealer
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Between the Lines: I Will Follow Him, Her, It, and Them

Besides writing between 3-8 articles a week, conducting interviews, transcribing interviews, putting together the weekly ENX/The Week in Imaging newsletter, posting articles to the ENX/The Week
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Between the Lines: How Long Has This Been Going On?

It’s been 29 years this month. That’s how long I’ve been involved in the office technology/document imaging industry. Call it luck, call it fate, call it whatever you will, but out of all the
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Between the Lines: What a Difference a Difference Maker Makes

I’ve been receiving some terrific suggestions for the May print issue of ENX magazine where we’ll be celebrating the people in the document imaging industry who are making a difference.
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Between the Lines: Always Connected, Always in the Loop

If you’re looking for a great way to ruin your weekend, ruin a relationship, kill the mood, or simply make sure you don’t get a good night’s sleep, constantly check your work e-mail or text
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Between the Lines: Help Us Identify the People Making a Difference in the Document Imaging Industry

This May in the print edition of ENX and the digital edition of ENX/The Week in Imaging celebrates the people making a difference across the document imaging industry. These are the thought
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