Editors Blog

Between the Lines: Change Happens so Does Other Stuff…Faster Than You Think

I was going to be writing about my trip to the Square 9 Encompass conference this week, but I’m putting that off until next week with the latest news hitting the wires about Lexmark and Xerox. I
Read More

Between the Lines: Customer Appreciation

As I’ve been writing the Elite Dealer profiles for the December issue of ENX and comb through the responses for unique marketing programs I’m seeing quite a few dealers touting their customer
Read More

Between the Lines: If I’d Known I’d Be Staying…

A couple of weeks ago at The Cannata Dinner I was speaking with someone who’s been around the document imaging industry for something like 40 years working in various capacities. He’s now with a
Read More

Between the Lines: The Cannata Dinner was the Place to Go for a Managed Networking Experience

If the annual Cannata Dinner isn’t the document imaging industry’s premier networking event, I don’t know what is. I’d be hard pressed to come up with another event that brings together such a
Read More

Between the Lines: Three Solutions Walk into a Bar…

It’s no joke, selling hardware without a solution or multiple solutions as part of the sale in this day and age is a blast from the past and harkens back to the days when the document imaging
Read More

Between the Lines: Lobsters, Born in the USA, an LDI Anniversary Event, and More

October is going to be insane. I mean that in a good way. It all starts on Sept. 30th (I know, technically not October, but close enough.) with Fraser Advanced Information Systems Customer
Read More

Between the Lines: A Must Attend Webinar on the Color Aftermarket

If there’s one thing I enjoy, it’s a good Webinar. That sounds a little extreme, doesn’t it? But seriously, next week, Sept. 22, at 2 p.m. EDT Actionable Intelligence and ENX will be presenting a
Read More

Between the Lines: Always Connected

Remember the days before e-mail, laptops, mobile devices, and cell phones? Those were the days when you could truly be on vacation and not tempted to check phone messages, e-mails, etc. Those
Read More

Between the Lines: High Living on the Road…NOT!

In July I wrote a column about bad bosses and referenced a bad boss that I worked for years ago. I wish I had more examples of bad bosses to write about because not only is it cathartic, it’s
Read More

Between the Lines: It’s Time for the 2015 Elite Dealer Nominees to Get it On if You Haven’t Got it On Already

Let’s get it on! Shades of Marvin Gaye there, but the deadline for us to receive your completed Elite Dealer nomination forms is September 1 and that date is fast approaching. I can see it
Read More

Between the Lines: Sometimes You Can’t Know Everything

I interview and shoot the you know what with a lot of people in this industry, including Presidents & CEOs, sales managers and sales reps, service managers and service techs, marketing
Read More

Between the Lines: Best MPS Brands According to Photizo

I received an interesting e-mail last week from Ken Stewart of Photizo Group about the best MPS brands in 2015, based on feedback from more than 600 MPS decision makers who are either engaged
Read More