Editors Blog

If you sell any services or products that are delivered through or connected to the internet, then be prepared to face more questions from your customer base about security in the coming year. Read More

BEI Services VP of operations, Bud Karakey entered the office technology industry in 1992 when he was hired by ADS (Automated Dispatch Systems) Communications as their installation engineer. At Read More

Sharp Electronics’ senior director of software product management, Vince Jannelli, recalls the best advice he ever received: “We have two ears and one mouth, and we should use them Read More

Many office equipment dealers (OEDs) have made the move into managed services. Those that have done so successfully are seeing strong growth and profits, but the investment in training and hiring Read More

“Change is constant, and you have to anticipate and accept it.” That’s how Jennie Fisher opened her roundtable discussion entitled Leading for Innovative Results at the Business Technology Read More

Cannon IV, one of the country’s leading dealerships, was started 42 years ago by Jerry Jones’s father. In those early days the business consisted solely of selling carbon paper and typewriter Read More

“You’re in the unstructured data business. You have been all your life.” This is how Ed McLaughlin opened his keynote address, “A Vision for the Future of the Industry,” at the Business Read More

Todd S. Johnson left the U.S. Marine Corps in 1993 to join his father, Tom Johnson, in his consulting business. He recalls that it was his father who convinced him to make that change and it was Read More

After a week of rumors, HP confirmed at its Global Partner Conference on September 12 that it has an agreement with Samsung Electronics to purchase its printer unit for $1.05 billion, HP’s Read More

HP Inc.’s dual announcements of its acquisition of Samsung’s printer business and its own line of 16 A3 platforms sent a strong signal that it intends to be a major player in the A3 market. The Read More

HP has a simple vision for its JetAdvantage On Demand offering announced on September 7: A single, open platform where corporate print customers, dealers, or MPS providers can purchase, install, Read More

We could cite many people who began their career in the office technology industry soon after graduating from college, but Sarah Custer, Director of Services and Solutions at Supplies Network, Read More