Editors Blog

Almost 17 years ago, John MacInnes, president of Print Audit, ran a Lotus Notes consulting company. He recalls that at the time the company’s revenues were almost entirely service-based, so he Read More

The real money in selling digital signage is in providing services to create and manage the content that is displayed. Unfortunately, few dealers have the people and resources to do that. Read More

ECi Software Solutions is well known in the dealer community for its e-automate ERP software for technology service providers as well as FMAudit MPS management software and Naverisk remote Read More

Professionals would rather see strong personal qualities in their leaders than a hard-driving business edge, according to recent research from Robert Half Management Resources. The company Read More

In the ENX Magazine feature story for November, “Beyond Traditional Print: Three Product Lines to Consider,” we spoke with vendors and dealers about their experiences selling label printers, Read More

After working in the networking hardware industry, Toshiba’s Vice President of Product and Solutions Marketing Joe Contreras recalls that he decided to join the organization in 2000 because it Read More

Ask any dealer what his or her top five challenges are and keeping up with new technology is likely to be one of them. Identifying and learning about emerging technology that might eventually Read More

A big hurdle for many dealers considering the addition of software sales to their offerings is the learning curve needed to properly deploy and support a solution. Some software vendors offer the Read More

HP Inc. gave security analysts an update on how the company is doing since it spun off from Hewlett-Packard nearly a year ago. ENX has reviewed the presentation and background materials and Read More

TriMega’s Brian Stevenson says that like many people, his introduction to the office technology industry came about by accident. He was playing fastpitch softball in New Zealand and then returned Read More

In the October issue of ENX Magazine (“There’s Gold in Selling Software Solutions, but You Have to Dig for It”), both dealers and software vendors touted the benefits of focusing on vertical Read More

Pete Emory, director of research and lab services, US/Asia at Buyers Laboratory LLC, recalls that his 11-year-old daughter once said to him, “Smile, Daddy. Always be happy and take it easy. Yes, Read More