Editors Blog

Difference Maker Spotlight: LMI Solutions’ Terry Dixon

As a graduate of Michigan State University, LMI’s Terry Dixon cites Spartan athletics, golf, and not least, his great family, for providing the most joy in his life. Dixon entered the office
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Elite Dealers on Their Biggest Challenges Part 2: Maintaining Margins and Growth

It should come as no surprise that even the most successful dealers can struggle to keep growing while maintaining margins. They face the same market challenges as the rest: cut-throat pricing
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Innovolt on a Mission to Eliminate Power-Related Service Calls

Innovolt, a leading manufacturer of power protection products, caught the industry’s attention on September 1 when it announced the hiring of Ed McLaughlin and Phil Boatman as the company’s
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Elite Dealers on Their Biggest Challenges Part 1: It’s About the People

ENX Magazine’s Elite Dealers for 2016 provided a great deal of information on their submission forms that we did not use in the December issue. One area was the dealers saw as their biggest
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The IT Skills Gap is Real, But Not Impossible to Overcome

What is a skills gap? According to Gary Beach, best-selling author of “The U.S. Technology Skills Gap” and former publisher at CIO Magazine, a skills gap exists when a company is no
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Difference Maker Spotlight: GreatAmerica’s Tawnya Stone

How a company leverages technology has a huge impact on how well it performs. The challenge is that not many people have the business and tech savvy necessary to get both in sync toward reaching
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ENX Magazine and ENX The Week in Imaging Announce the 2016 Elite Dealers

Since 1988, the Elite Dealer award has honored the best and brightest of the office imaging dealer community. Today, ENX magazine and ENX the Week in Imaging announce the 2016 Elite Dealers,
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Difference Maker Spotlight: Centric Business Systems’ Rick Bastinelli

Yes, Rick Bastinelli’s first job after graduating from college was a ski instructor. Although he concedes it was a great job, he says he realized – to his chagrin – that he needed to pursue a
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Label Printers: A Deeper Dive on Use Cases

Label printers are one of the fastest growing segments in the office imaging industry. Companies like Muratec, Konica Minolta, and Epson offer capable systems that make in-house label printing
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5 Things Top Sales Reps Do, and Why Most Just Shoot Themselves With Complacency Bullets

Successful sales reps often have indescribable and complex abilities that set them apart from their peers. These sales reps connect easily and build relationships with prospects. With pinpoint
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Sharp’s Laura Blackmer on Meeting the Challenges of an Aging Yet Innovative Industry

A large number of dealerships are run by the first- or second-generation owners, and many of their employees have long tenure. In other words, both management and the workforce are aging. This
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Thinking about 3D Printing? 4 OEMs You Might Want to Investigate

In ENX’s November feature article, Beyond Traditional Print, Three Product Lines to Consider, I cautioned that there were few 3D printer OEMs capable of adequately supporting the dealer channel.
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