Editors Blog

Canon Shakes Up Wide Format Market and Introduces New varioPRINT Digital Press

Graphic arts is expected to be a significant growth market for wide-format digital printers. However, the most capable systems are too expensive for customers with mid-range budgets and needs,
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Selling Managed IT Services: It’s About Approach and Organization

Most dealers find the sales process for managed IT services a challenge. Selling them requires a much more consultative approach, and it can take months to get a signed contract. To be successful
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Value-Added Services Can Boost Production Print Revenue and Margin

The production print market can be competitive, so dealers might win or lose opportunities depending on how well they add value to their customers’ production print operations—for example, by
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Workplace of the Future Research Reveals Channel and MSP Opportunities

Konica Minolta recently sponsored the webinar, Transformational Tech: Building Your Workplace of the Future. Dan Schawbel, partner and research director at Future Workplace, an executive
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The EFI FAST Program: A Model for End-User Training and Self-Help

Here’s an all-too-common scenario: A business buys a production print system with a digital front-end (DFE), but it receives inadequate training or loses the people who do have that training.
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Demo Showrooms Are Critical to Production Print Success

Building a working product showroom is an absolutely essential element to any dealer’s production print plans. That’s the message ENX heard from every dealer we spoke with for our February
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3 Ways a Servant-Led Mindset Helps Sales Reps Crush Quota

I would like for you to think about the people who have been leaders in your life. One of the fascinating aspects about the people who lead us, whether they are good, poor or indifferent is the
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Economy Likely to Grow, but Unprepared Businesses May Be Left Behind

The policies of the Trump administration are likely to spur an upturn in the economy. That’s the opinion of Andrew Paparozzi, chief economist at Idealliance, a global association representing the
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Toshiba America Business Solutions Seeks to Ease Partner, Customer Concerns Over Toshiba Corp. Write-Down

Late last year, Toshiba Corporation announced that it might have to take a multi-billion-dollar write-down on its U.S. nuclear plant construction company due to cost overruns and other issues.
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Report: Ransomware Attacks on Small Businesses Increasing

This scenario is becoming much too common: A managed services client calls in a panic because they’ve been locked out of their company data. Someone at the company fell prey to a malicious email
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In-Plant Customers Are the Sweet Spot for Production Print, but Don’t Ignore Print-for-Pay

Dealers in the production print market will tell you that it’s very different from selling copiers and printers. One of the reasons is that the customer is different with needs and expectations
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CompTIA Report on Digital Transformation Shows Potential Impact on Dealer Channel

“Digital transformation” is one of those terms that sounds impressive, but its meaning is a bit fuzzy for most people. It essentially refers to the application of technologies such as cloud,
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