Editors Blog

Breaking the Chains (and Threats) to Unleash the Power of Big Data (Part One)

Scottsdale, AZ—For the second time in the last four years, attendees of the Executive Connection Summit were favored by the oratory skills of Joseph Bradley, vice president, Internet of Things
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The Office People’s Sean Mummert Adds Joy to Customers’ Experience

One of the challenges, and perhaps opportunities, presented in the quest to provide quality customer service is the notion that no one loves buying a copier. And Sean Mummert is out to change
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Toshiba “Elevates” its Game at 2017 LEAD Conference

Orlando, FL—Wanting to leverage the magic offered by a city known for sparking the imagination of children and adults alike, Toshiba America Business Solutions (TABS) and Toshiba Global Commerce
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Ransomware, Data Safety Provide Eye-Opening Moments at Executive Connection Summit

Scottsdale, AZ — As day one of the fifth annual Executive Connection Summit (ECS) unfolded at the Hotel Valley Ho, one of the recurring themes that marked the event was the topic of cyber
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Diversification Opportunities: Your Customers Already Need Labels

In business, there’s something to be said for stepping outside of one’s comfort zone. That would apply to the dealer channel and the subject of diversifying into short-run digital label printers.
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MPS Is Evolving, and So Should Your Approach to Selling It

As MPS offerings become more robust and sophisticated, so should the way you sell them. If you agree that the best way to get more from selling MPS is to add value, for example, then you should
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Office Tech Channel Trends Outlined by Keypoint Intelligence (InfoTrends)

LAS VEGAS—Despite the let-it-ride mentality that permeated its surroundings, the 2017 ITEX Imaging & Technology Exposition held April 18-20 at the Mandalay Bay Resorts & Casino was
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Like Rock and Roll, the Dealer Channel Is Here to Stay

You may have noticed a theme among many of the major manufacturers at their recent dealer and media events. They love the channel more than ever, and they believe that success of their new
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Diverse Printing Environments Create Complexity for MPS Accounts

An assessment of a prospect’s printing environment should be part of every MPS proposal. Done properly, it will show where an MPS program can bring value and properly set expectations.
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Samsung-HP: The Long Hello and New Opportunities Ahead

Samsung held its Printing Solutions National Dealer Meeting during the last week of March 2017 in sunny Chandler, AZ, with 254 attendees. It was the first opportunity for Samsung and HP jointly
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MPS Can Be a Launching Pad for New Services

MPS is about adding value, and if a provider has built its tools and infrastructure properly—or found the right partner—then it has options for expanding its managed services beyond print. “We’re
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Konica Minolta’s Workplace Hub Aims to Be the Workplace of the Future

Five years in the making, Konica Minolta’s new Workplace Hub is intended to dominate the SMB environment.  Unveiled in dramatic fashion in Berlin on March 23rd, 2017, the Workplace Hub represents
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