Editors Blog

Konica Minolta-FUJIFILM JV: Parts and Raw Materials Procurement, for Now

When Konica Minolta Business Solutions U.S.A. President and CEO Sam Errigo convened a hastily-assembled update call with press and analysts early Monday, part of his objective was to dispel some
Read More

Building the Perfect IT Beast: Sourcing and Keeping the Best Tech Pros

A managed IT offering is only as strong as the people behind it. Sure, it helps to have all of the tools/software/systems that can serve all the needs of a customer. But from savvy account reps
Read More

Managed IT: Dealers Appreciate that Constant Investments Equal Perpetual Profits

If it were only a set-it-and-forget-it, one-time investment proposition, managed IT would be so much more palatable to a wider range of dealers. That’s simply not the way it is, for if it were
Read More

Two-Minute Drill: CEC Excellence Leads to New Responsibilities for Konica Minolta’s Jason Dizzine

There have been personnel changes at Konica Minolta Business Solutions recently, and the venerable OEM moved quickly to shore up its leadership structure with several promotions, including Jason
Read More

Talking IT: Dealers Provide Perspective on Tone and Content of Assessments

Security. Cloud. Digital transformation. Telephony. Good old-fashioned network/server management. Backup/disaster recovery. Pick one or all, but they’re certainly the hot-button talking points
Read More

Two-Minute Drill: Sharp Banking on Dino Pagliarello as its General in the Production Print Battlefield

Sharp Imaging and Information Company of America has been living a charmed life in recent years. It’s not the biggest manufacturer, to be certain, but it has enjoyed something of a halo effect,
Read More

Contract Blues: Dealers Share How to Get Best Results in Competitive Situation

All dealers wish they could bat 1.000 when it comes to competitive business opportunities. That would enable them to be ultra-selective in the types of opportunities they pursue. A chosen few do
Read More

When Forever Ends, Love Survives in a Dream

As I trekked the Northeast Extension in Pennsylvania last Saturday, on my way to visit my daughter at school, one overwhelming question weighed on me more and more as the mile markers ticked off.
Read More

Missed Opportunities: Dealers Share How Incumbent Providers Drop the Big Catch

It stands to reason that for every major contract triumph enjoyed by a dealer/managed service provider, there’s at least one (maybe more) incumbents who managed to squander a major opportunity
Read More

The Road Goes On: Jillian Fund Gala Makes Way for a Future Filled with Support

Walking into The Venetian is an experience in itself. The ballroom’s high ceilings, breathtaking chandeliers and high-class ambiance is befitting of royalty. And that’s exactly what the Garfield,
Read More

Selling the Sizzle: Deal Facilitators Add Zest to the Major Takedowns

Imagine the office technology dealer space takes the form of a barbecue cook-off competition. The challenge is to see who can prevail, despite the fact that everyone is using the same cut of
Read More

Best of ECS: From Yesterday’s Tools to Tomorrow’s Solutions, Sharp’s Mike Marusic Suggests Following the Information Trail

Often times, too much attention is paid to technology itself as opposed to the intention of it. This is why history is littered with examples of tools that overstayed their practicality, not to
Read More