Editors Blog

Services, Services, Services: Dealer Game Plan for 2018 Entails Going Beyond Hardware

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out
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Master of All Trades Nick Pegley Helps Guide Konica Minolta Customers Toward Workplace of the Future

In business, it is usually incumbent upon two sets of people to fulfill the promise of an idea. The first group develops and maps out an idea’s strategy, while the second follows through on the
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The Stiffest of Elite Dealer Challenges Remains Recruiting, Maintaining Top-Notch Talent

As we move to the fourth installment of challenges facing our cast of Elite Dealers, we’ve dedicated this piece entirely to one of the biggest obstacles office technology dealerships encounter in
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Enjoying the Fruits of Her Labor Adds Spice to Work of Sharp Difference Maker Grace Hellmold

The key to continued success after 25 years on the job is to avoid complacency and take a fresh approach to one’s line of work. For Grace Hellmold, director of marketing communications and events
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Doug Albregts: Sharp Plus Foxconn Equals Awesomeness

PHOENIX—Though the Sharp dealer event held Nov. 28-Dec. 1 at the J.W. Marriott Desert Ridge Resort may have been dubbed Pulse 2017, perhaps a “Members Only” theme would have been more
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Industry Peer Groups: We All Benefit When We Share Ideas

Hello! And thanks to ENX Magazine for asking me to contribute this blog. It’s a great opportunity that ENX provides dealers when we have a chance to correspond and share our experiences and
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Human Resources: AIS Talks Transparency with Employees, Star Qualities Sought in Interview Process

The major culture change that transpired at Advanced Imaging Solutions (AIS) of Las Vegas required a reinvention of the dealership as a service organization as opposed to merely being a copier
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Electronics and Creativity Spark the Imagination of Sharp Difference Maker Colin Regina

While it has been with us for quite some time now, the world of analytics has garnered mainstream attention, particularly in the last 10 years, as we seek to measure opportunity and success
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Going Beyond the MFP: Label Printer and Digital Display Roles in the Office

Earlier this year, Muratec held a Label University during ITEX 2017 to open dealers’ minds to the possibilities that exist in offering dedicated digital label printers. How this movement will
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CompTIA: IT Sector Hiring Swells, Business Confidence Index Soars to New Heights

A pair of reports released by the Computer Technology Industry Association (CompTIA) indicate positive momentum for the U.S. information technology (IT) sector, showing job growth and confidence
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Four Manufacturers Face Patent Infringement Lawsuits

A non-practicing entity, Diversified Observation, has filed lawsuits against Konica Minolta, HP, Panasonic and OKI Data, claiming infringements of its various technology patents. These suits are
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Konica Minolta FutuREady Dealer Conference Focuses On People, Workspaces and Technology

Carlsbad, CA—You have to give Rick Taylor credit. The man knows how to work a room. Taylor, the president and CEO of Konica Minolta Business Solutions U.S.A., played the role of emcee and talk
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