Editors Blog

Survey Finds 82% of Businesses are Impacted By Payment Fraud

Payment fraud continues to soar, as a record 82 percent of organizations reported incidents in 2018, according to the 2019 AFP Payments Fraud & Control Survey, underwritten by J.P. Morgan.
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Buying and Selling: Savvy Buyers Evaluate These Factors As They Assess Business Valuation

Our industry is abuzz with acquisitions in every corner–from manufacturers to suppliers to dealers, it seems everyone is either looking to buy or planning for the day they will sell. And whether
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The Gordon Flesch Company Mourns the Passing of John Flesch

It is with great sadness that the Gordon Flesch Company (GFC) must announce the passing of John M. Flesch. Mr. Flesch was the son of GFC founder Gordon Flesch and former Vice Chairman of GFC’s
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Uncover the Hidden Costs of Legacy Equipment

 “I’m in favor of progress. It’s change I don’t like.” — Mark Twain Any CIO or IT manager thinking about upgrading legacy equipment would agree. Many who were forced to shelve upgrade plans
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Three Things That Prevent Execution

What if every young child learning to walk decided after 10 or even 20 times falling that they were just going to stick to crawling. They were tired of the failure and walking seemed too hard.
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Office Technology Buzz and Hullabaloo: ITEX is at the Center of the Excitement

On April 24 and 25, ITEX will host the largest, most extensive national trade show in the office technology space, connecting vendors and resellers. Vendors, solution providers, resellers,
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Nate Lankford: A Tribute to a Dear Friend and Colleague

We are deeply saddened by the death of Nate Lankford, a long-time member of the GreatAmerica family and a dear friend to many. Nate passed unexpectedly on February 28, 2019, at his home in
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Passwords and their Encryption Are Easy Prey for Cybercriminals in Account Takeover Attacks

Passwords serve as the foundation for most security today. But security vendor SpyCloud has recovered over 3.5 billion credentials, demonstrating just how insecure they really are. We’d like to
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Have Problematic Employees? Here are Strategies Your MSP Business Could Use

Your MSP business will encounter scenarios where employees become jaded, tired, or restless. There are a lot of expressions of fatigue. Whatever the cause, here are ways to deal with employees
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ConnectWise, Continuum and Thoma Bravo: Oh, the Possibilities are Becoming Probable

Well, it’s not just office supply and print service resellers who are witnessing changes which pose both opportunities and threats to their status quo. When Sycamore Partners, the private equity
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On the Road Again: Trials and Tribulations of the Business-Weary Traveler

I had the pleasure of attending the Konica Minolta event this week (which we’ll profile in next week’s newsletter).  A rash of recent trips got me to thinking about flying adventures. We’ve all
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Submit Your Nominations for 2019 ENX Magazine Difference Makers

As an industry, we spend a great deal of timing focusing on the tools and technology that help keep office technology dealers and their clients on the cutting edge of automation and workflow
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