Editors Blog

Expecting the Unexpected: Dealers Evaluate Their Reaction to COVID-19

Fires. Floods. Earthquakes. Economic downturns. Recessions. Backup and disaster recovery plans have contingencies for just about every imaginable event, for the lack of a better word. They’re
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Bringing Simplicity to the Complex is a Calling Card for Toshiba Difference Maker Kerstin Woods

It was more than a decade ago when Kerstin Woods, then a manager for a large Fortune 500 company, waited in the wings to make a presentation during the company’s Asia Pacific Sales Kickoff. Woods
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Elevating CSR to an Art Form is a Passion for Konica Minolta Difference Maker Allison Kern

Part of being a good corporate citizen is identifying how a company can take cues from best practices gleaned not only at a local level, but worldwide as well. While that may sound idealistic,
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Sales Professionals Collect Stories; Are You a Story Collector?

We all love a great story. If you want to successfully sell yourself, your vision, your ideas, and your products, you must recognize the power of storytelling. You must become proficient in
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A Date with a Q-tip at the County Fairgrounds

It all started out pretty innocently. One night, our family was at the kitchen table playing a card game called Back-Alley Bridge, a distant cousin of Hearts. The game, which is centered on
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What to Do About Business Email Compromise?

Funds transfer fraud, also known as business email compromise (BEC), is a much more widespread problem than it seems, according to lawyers at Ice Miller LLP. The attorneys believe this type of
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Now Let’s Get Back To Normal

“Whew, glad that’s over – now, let’s get back to normal!” Here’s the reality. No one will be able to say that, and no one should be waiting to say it. Things will
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A Service-Filled Life Provides Contentment for RingByName Difference Maker Felipe Godoy

Viewing the career of Felipe Godoy from a superficial level, one would find a longtime expert in the field of telecommunications, covering areas from the construction of infrastructure and
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Competitive Spirit Brings Out Best in Sharp Difference Maker Bob Madaio

Spend any appreciable time with Bob Madaio, and you’ll find him to be an easy-going, laid-back fellow who is engaging, warm and friendly. But look a little closer, and you’ll discover a
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Paying the Ransom Doubles the Cost of a Ransomware Attack

The total cost of the average ransomware attack more than doubles if the victim decides to pay the ransom, according to Sophos’ State of Ransomware 2020 report. The Sophos-commissioned survey of
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Seven Keys to Build Back Better

The coronavirus is the biggest challenge most of us have had to face in our lifetimes. But it is also worth asking how we might ensure that our response to it makes us stronger, not weaker, going
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Sales Professionals Do Not Suffer from Social Attention Disorder

We are still amid a crisis, however; one pandemic I’ve become witness to recently is known as SAD. It’s unfortunate but many are suffering from Social Attention Disorder or commonly
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