Editors Blog

Office Equipment Dealer Nirvana

Nirvana in Indian culture is described as a state of perfect quietude, freedom, and highest happiness. We are not going to talk about it in the religious sense, but we will look at it in the
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Printing in 2021: How Will the Market Evolve as Office Life Resumes?

The COVID-19 pandemic has underlined the importance of being realistic. We have learned to be realistic about the present and we must continue to be realistic about what lies ahead. The scale and
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Deadline: Make Sure to Submit Nominations for 2021 Difference Makers

As we mark one full year under the thumb of COVID-19, optimism abounds. According to the Centers for Disease Control and Prevention, more than two million Americans are receiving their vaccines
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Signs of Success: Jeff Gau Set the Target, and Marco Obliterated It

It may seem difficult to fathom, but there was a time, not all that long ago, that Marco was a mid-sized, Midwestern office technology dealership struggling from a profitability standpoint. In
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Revered Executive Jeff Gau to Retire as Marco CEO at End of March

CEO Jeff Gau has officially announced his retirement from Marco, the company he helped build into the preeminent empire among office technology dealerships across the United States. Gau, 62, will
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Vetting Game: Sourcing Equipment Beyond Office Space a Tricky Proposition

It’s no secret that one area office equipment dealers embarked upon not long into the pandemic shutdown was equipment and supplies that would help provide safety measures for those end-users who
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How to Evaluate an Office Technology Financing Provider

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Office technology providers rely on partners to help
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New Phishing Scam Uses Fake PPP Loans to Trick Victims into Giving Up Personal Information

Taking advantage of people’s need for financial assistance, these scammers pose as a bank offering “forgivable business loans to individuals impacted by the pandemic.” Nothing says lowlife more
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Down with the Silos: Cross-Department Integration, Goal Setting Benefit Tech Service

There is a less-heralded revolution that has rippled through the office equipment industry in recent years, one aimed at reducing frustration and miscommunication: tearing down the departmental
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A Type of Art: “American Pickers” Seeks Out Craftsman Gems from Old Print Shop

Textual imaging was one of the first casualties of the digital age. The days of cranking out volumes upon volumes of catalogs, encyclopedias, annual directories, and in most cases phone books,
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A Deep Dive into Data Collection Agents: Why Should Dealers and their Customers Care About Them?

Although we talk a lot about managed print service (MPS) solutions, it’s relatively rare to look under the bonnet and explore their actual mechanics. But data collection agents (DCAs) are pivotal
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Tightening the Screws: Looking Ahead at the Next Generation of Service Technicians

If there’s one thing that many office equipment dealers take pride in, and rightly so, it is the extensive experience many of their employees boast. Dealers often use this as a selling point, and
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