Editors Blog

The office equipment dealer (OED) channel has had a rough go these last two years, and that’s putting it mildly. Volumes were already in a slow decline and the pandemic accelerated this bad Read More

In the last 10-15 years, there’s been a huge marketing movement toward reinvigorating the lens through which customers view their providers. It’s a case of perception is reality, and history is Read More

If there’s one telltale sign that you’re a perfectionist, it’s the attitude that you hate to lose more than you like to win. There is a difference between the two: winning is the expectation, and Read More

How can one best understand just what makes Kate Kingston tick? For the answer to the motivation and the success behind the founder of Kingston Training Group (KTG), we offer a microcosm of the Read More

Fresh data on data breach costs from IBM show phishing, business email compromise, and stolen credentials take the longest to identify and contain. There are tangible repercussions of allowing Read More

The world of print continues to face downward pressure, from digital transformation to the pandemic and continuously tumbling page counts. The value of print as a productivity tool remains Read More

That Shane Nesbitt is a people person won’t draw any debate from those who work alongside or across the table from the ECMSI sales manager. There’s no carefully-crafted agenda lying just below Read More

A compliment can have the same impact as food. Sometimes, it’s a sweet, transitory experience that’s soon digested and forgotten. Other times, it can make one’s eyes light up, like a rich piece Read More

You can have a slew of transactions or a slew of meaningful client relationships, but you can’t have both. What types of conversations are you having with your clients? I’m here to Read More

There have been a number of what one might call business “storms” during the course of the past two-plus years. The most recent one in the world of Carolina Wholesale Group Read More

At a superficial level, Tony Titone and his father, John, share a common career in that both of their lines of work involve putting ink to paper. As a 44-year veteran of newspaper production, the Read More

John Visentin, the vice chairman and CEO of Xerox, perhaps best known for attempting to acquire a larger manufacturer competitor just prior to the pandemic, passed away unexpectedly Tuesday due Read More