Editors Blog

2023 Trends: And Now a Word from Our Manufacturers

As we empty out the notebook from our January State of the Industry report on trends and predictions for 2023, we offer a few final thoughts from the world of manufacturers, distributors, leasing
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Mending Fences: Konica Minolta Passing the Loyalty Test

Loyalty is a funny thing. Sure, we know the textbook definition, but we also have our own interpretation of what loyalty looks and feels like, but there’s rarely consensus. Take relationships,
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The Big 5-0: Marco Celebrates its Golden Anniversary

Marco is celebrating its 50th anniversary on Jan. 15. The company was founded in St. Cloud in 1973 and got its start selling typewriters, supplies, and office furniture. What started as a
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Inspirational Toshiba Difference Maker Maegan Lujan Triumphs Over Adversity

When asked about the most rewarding aspect of her position as director of solutions and services for Toshiba America Business Solutions, Maegan Lujan cited her ability to solve problems. Being a
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Ohio Supreme Court: Insurance Policy Doesn’t Cover Ransomware Attack

The Ohio Supreme Court ruled in favor of an insurance company, determining that its contract to cover any direct physical loss or damage to property did not encompass ransom payments made when a
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2022 Elite Dealer Challenges: A Roundup of Various Obstacles Confronting Resellers

Can you hear the sound of your office line ringing? Or the frequent ping of email notifications? No? Of course not, because we are officially strolling through The Holiday Zone. Between now and
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Double Vision(ary): The Diverse Worlds of LDI Connect Difference Maker Brian Gertler

While he’s never served as a pitchman for Dos Equis, Brian Gertler certainly merits consideration for the next iteration of “The Most Interesting Man in the World,” given his colorful background.
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2022 Elite Dealer Challenges: Pandemic Aside, Physical Health Always a Priority

It starts with a sneeze, then devolves into a runny nose, aches and pains, chest congestion and other maladies that indicate a cold (at best), the dreaded flu, or, even worse, coronavirus. The
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Toshiba Difference Maker Scott Robinson Praises, Encourages Team Contributions

Perhaps in another life, Scott Robinson would’ve made for an excellent football coach. The vice president of managed print-as-a-service for Toshiba America Business Solutions believes in the
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Top 2022 Elite Dealer Challenges: Hiring, Retaining Team Members

This week’s installment of the most significant challenges facing our 2022 Elite Dealer class turns its attention to another issue that has vexed the office technology sector, particularly during
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Specialization, Product Marketing are Twin Passions for Distribution Management Difference Maker Jay Schofield

Being the go-to guy has its advantages. Just ask Jay Schofield, the business development manager for AIDC/barcoding at Distribution Management. Thriving in a specialization means all eyes look
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Top 2022 Challenges: Supply Chain Easily Foremost Concern for Dealers

Each year, we poll our Elite Dealer honorees on the subject of the greatest challenges they faced during the previous 12 months, and ask them to provide insights on how they handled these issues.
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