Editors Blog

Non-MFP Hardware: Stand-Alone Sale or a Piggyback Candidate?

Reps introducing clients and prospects to non-MFP hardware offerings within their dealer catalog is fully covered in Sales 101 training. Obviously, every rep is going to (or should) keep his/her
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The Truth, Plus Consumables, Set Actionable Intelligence Difference Maker Charlie Brewer Free

It’s not an embellishment to say that the internet has enriched our lives during the past 30 years. It ushered in an age of instant information. Unfortunately, the cost of admission was being
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Ricoh Difference Maker Jen Healy Leverages Magic of Collaboration in Field Marketing

Jennifer Healy has never shied away from a challenge. Having accrued nearly 30 years in the industry, with all but four of them spent immersed in the world of marketing, she forged a Teflon-like
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Gordon Flesch Charitable Foundation Donates Over $148K to Organizations Across the Midwest in 2023

The Gordon Flesch Charitable Foundation is proud to announce that it has awarded over $148,000 to 36 Midwestern charities providing key community services. Created in 2002, the Gordon Flesch
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Ricoh Shifts Gears, Focus to Dealers at 2023 Partner Summit

The last time Ricoh had gathered most of its RFG dealers together was 2019. The show was called ConvergX, and the setting was Las Vegas, home of many a manufacturer-hosted event. Well, things
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Dare to Dream: TABS Difference Maker Christina Fisher Fulfills Her Promise

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great
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Secure Printing: The Foundation of Multi-Layered Security

The hybrid work environment has expanded the exploitable attack surface, and multiple layers of security are required to protect it from external and internal threats. Implementing secure print
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Usherwood Office Technology Difference Maker Mike Riordan Pivots from Mr. Fix-It to Service Leadership

Those of us old enough to remember the 1970s vividly will recall how the television set was the center of the household universe. No YouTube, eBay, Amazon or the internet, for that matter. Only
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Mark of Excellence: ENX Magazine Unveils 2023 Elite Dealers List

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, announces the 2023 list of Elite Dealers. Comprehensive profiles of the 118 dealer honorees
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Work Hard, Stay Humble, Be Kind: AIS Difference Maker Stephanie Keating Phillips Lives Her Credo

Every sales rep remembers that one gratifying takedown that solidifies, in his or her mind, that they have found their true professional calling. For Stephanie Keating Phillips, that moment
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At First Blush: Dealers Provide Feedback on Toshiba LEAD Beyond Conference

Toshiba America Business Solutions (TABS) welcomed about 800 resellers, end-users and industry partners to the Bellagio Hotel in Las Vegas Sept. 12-14. Of that headcount, approximately 225
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Doing Better Business Difference Maker Greg Burrell Lets His Work Speak for Itself

When he strolled out the doors of the Penn Technical Institute, Greg Burrell figured his stay in the world of office technology dealer technical service would be a brief one. After more than 20
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