Feature Articles

There’s little doubt that Clark Bugg represents everything that we love about Kentucky and its reputation for congenial folks who make you feel right at home. The easygoing, Mountain Dew-swigging director of North America dealer channel sales for Lexmark International knows how Read More

How a dealer defines its partnerships with customers that represent a given vertical market truly goes a long way toward ensuring repeat business. The oft-repeated phrase “people don’t care what you know until they know that you care” may be approaching cliché status, but it Read More

Much credence for success in the business world has been attributed to “who you know”; e.g., leveraging relationships to get ahead. Every now and then, we’re reminded that “what you know” likely carries more weight, and that certainly was the case for Matthew Baroletti in the Read More

The U.S. Department of Homeland Security (DHS) has restricted the import of products manufactured by two China-based companies, including Ninestar, the majority shareholder of Lexmark International in Lexington, Kentucky. The action stems from alleged forced labor practices in Read More

While the pandemic may be an unpleasant memory, the damage left in its wake continues to provide an opportunity for office technology dealers that serve particular business verticals. Many of the challenges clients faced prior to March 2020 have morphed and taken abrupt left Read More

One of the common denominators among millennials who have embarked upon a career in information technology is a passion early in life for video games. Whether it’s the Atari 2600, the Nintendo Entertainment System or a host of other console- or computer-based platforms, video Read More

Pantum has selected Image Star as its authorized distributor for the United States. Through this partnership, Image Star will support Pantum’s U.S. dealers with inventory, distribution, and dropship fulfillment services across Pantum’s full line of printers and consumable Read More

Sharp Imaging and Information Company of America (SIICA) is announcing the launch of three new A4 letter-sized multifunction product and printer solutions that provide professional quality output in a small footprint. This first group of A4 solutions includes the new MX-C428F and Read More

Team Standley is excited to announce that it is expanding. On June 1, Standley Systems acquired Verity Group, a Dallas-based technology solutions provider. The acquisition will significantly expand Standley Systems’ resources in North Texas and enhance its ability to serve Read More

We’ve all heard it before, and Larry White is well aware of the talk track. The topic in question is the notion that the OEM pool is simply too big to support the office technology reseller community, and that consolidation is the answer. However, the May 18 announcement that Read More

In his early days, David Lynch was a hockey player, which makes a lot of sense. He has the steely gaze and square jaw of a punishing defenseman who could clear the net front and mix things up with opponents to set the tone of a contest. Hockey, like other sports, dictates that in Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) is proud to announce the latest additions to its bizhub i-Series, the bizhub 950i and 850i. The new A3 high-volume monochrome multifunctional peripheral (MFP) devices are designed to provide the capabilities of a Read More

All Copy Products (ACP) is pleased to announce its merger with LaserCycle USA, a Louisville, Colorado-based office technology dealer. Best known for its innovation and excellence in toner cartridge recycling and remanufacturing, LaserCycle USA has been serving its Colorado Read More

Former two-time Secretary of State Donald Rumsfeld once delivered a speech about the “unknown unknowns” in addressing Iraq and its purported link to weapons of mass destruction. The quote, confusing in its repetition yet stunningly logical, pointed out that “There are known Read More

Pacific Office Automation (POA), the largest independent office equipment dealer in the U.S., announced a 15 percent increase in revenue for Konica Minolta products in 2022. POA has been Konica Minolta’s largest North American dealer since 2005. The company first partnered with Read More