Feature Articles

Novatech, the nationwide managed office provider and core portfolio company of Trivest Partners, a leading founder-friendly private investment firm, is thrilled to announce the acquisition of Carolina Business Equipment (CBE). The deal further strengthens Novatech’s Read More

The enormity of her career growth and continued success is not something Debra Merritt takes for granted. Her twin sons like to point out that she used to work in the mailroom, and is now the group manager for commercial channel marketing, North America at Epson. While that Read More

For many dealers that have embarked on adding ecommerce platforms to their websites, the project stands as a great, unfinished symphony. The truth is, ecommerce will always be an ongoing project for dealers, regardless of what juncture they’re currently occupying. Once the site Read More

There’s no debating that the office technology dealer community has been slow in embracing the use of an ecommerce platform to supplement and accentuate its existing salesforce. Late to the party is more apt: when resellers finally made the commitment to implement Keypoint Read More

Lindsay Keller has a valid point. The operations manager for The Swenson Group (TSG) in Livermore, California, points out there’s no lack of meetings, programs, webinars and consultative opportunities for office industry professionals engaged in sales and finance. In her world of Read More

Coordinated Business Systems, Minnesota’s premier independent office technology, services, and managed IT provider, has been named one of the Star Tribune‘s Top Workplaces in Minnesota for the fifth consecutive year. Coordinated Business Systems’ Founder and CEO Jim Read More

Sacramento, California-based AllPrinterRecycling (APR) has acquired Hensley Industries of Atlanta, which has served the health care community for four decades. Hensley Industries was founded by Cliff Hensley in 1985. The company has offered IT equipment disposal, recycling, data Read More

Mason Olds laid out the ground rules from the very beginning of the Canon Dealer Summit that took place at the Omni Hotel in Nashville, Tennessee, from June 19-21. One, attendees were there to learn—that cannot be disputed, as Canon provided a menu of learning tracks that covered Read More

Garnering a reputation as a trusted source of technology and solutions that address a given vertical market entails diving into the deep end of the pool. Dealers need to be heavily fortified with subject-matter experts, an attentive and dedicated sales team and a service Read More

It’s been long said that one runs the fastest when being chased. Jeff Rudisel has long appreciated that notion, but in his case, the only thing that was hot on his heels was the fear of failure. Let’s turn back the clock. Rudisel was working in the service department for Savin Read More

Applied Innovation, a nationwide leader in office technology, proudly announces the successful ribbon-cutting ceremony for their newly renovated Traverse City, Michigan, office. The event, held on June 14, was marked by great anticipation and was attended by esteemed guests, Read More

It can often take years for an office technology dealer to develop a top-notch competency in a given business vertical. Not only is it imperative to hire a subject-matter expert to quarterback the initiative, it can take years of garnering customer satisfaction to accrue a Read More

Not that it matters, but it may be the case that Brandi Noye never attended a Penn State football game when she was a student. But when you listen to the phraseology used by the school’s alumna and current director of business development at Doing Better Business (DBB), one can Read More

Atlantic Tomorrow’s Office, one of the nation’s most recognized business technology providers, raised the bar again hosting its inaugural Sales Summit and received rave reviews from over 100 attendees. “The Sales Summit feedback has been phenomenal from our people, our guest Read More

Editor’s note: The following statement was posted to the Lexmark website on June 22 in response to the Department of Homeland Security’s import ban on goods manufactured by Ninestar—the majority shareholder of Lexmark and a supplier to the Lexington, Kentucky-based Read More