Feature Articles

Dare to Dream: TABS Difference Maker Christina Fisher Fulfills Her Promise

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great things. Her dream was to become the first person in her family to attain
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Xerox, Fujifilm Reach Manufacturing Accord

Xerox has extended its manufacturing deal with Fujifilm to source equipment and supplies. While details are scant, Xerox will reportedly spend $1.17 billion on products manufactured by Fujifilm this year. The news was shared by Xerox with its channel partners via email. Media and
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Forward Momentum: Dealers Ponder the Future of Managed Print Services

For anyone who’s ever owned a puppy, the somewhat odd but apt correlation between young dogs and managed print services (MPS) is undeniable. Both require significant attention; neglect can produce disastrous results. They need to be nurtured and constantly monitored to avoid
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Marco Expands East Coast Footprint with Acquisitions

Marco Technologies announced today its acquisition of Laser Tone Business Systems, a Copier and Printer company in Milford, Delaware, and Hunter Business Systems, a copier and printer company in Monroe Township, New Jersey. Employees from Laser Tone Business Systems and Hunter
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Secure Printing: The Foundation of Multi-Layered Security

The hybrid work environment has expanded the exploitable attack surface, and multiple layers of security are required to protect it from external and internal threats. Implementing secure print solutions is an easy way to ensure neither network data nor printed documents fall
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Usherwood Office Technology Difference Maker Mike Riordan Pivots from Mr. Fix-It to Service Leadership

Those of us old enough to remember the 1970s vividly will recall how the television set was the center of the household universe. No YouTube, eBay, Amazon or the internet, for that matter. Only the warm, often statically glow of the boob tube brought the world into our homes,
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Mark of Excellence: ENX Magazine Unveils 2023 Elite Dealers List

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, announces the 2023 list of Elite Dealers. Comprehensive profiles of the 118 dealer honorees will be featured in the December issue of ENX Magazine. As 2023 saw the
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Ninestar Ban: Dealers Chart Supplies Concerns and Strategies in Relation to MPS

The June edict by the Department of Homeland Security (DHS) that essentially sidelined cartridges and supplies manufactured by China-based Ninestar should, in theory, have somewhat of a deleterious impact on managed print services (MPS) programs. But are the so-called cloned
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Work Hard, Stay Humble, Be Kind: AIS Difference Maker Stephanie Keating Phillips Lives Her Credo

Every sales rep remembers that one gratifying takedown that solidifies, in his or her mind, that they have found their true professional calling. For Stephanie Keating Phillips, that moment arrived at the tender age of 24, when a large national account win translated into a
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At First Blush: Dealers Provide Feedback on Toshiba LEAD Beyond Conference

Toshiba America Business Solutions (TABS) welcomed about 800 resellers, end-users and industry partners to the Bellagio Hotel in Las Vegas Sept. 12-14. Of that headcount, approximately 225 dealers were on hand to hear the OEM’s message of print positivity and the many tools in
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Canon Announces New Addition to its Highly Successful Production Color Inkjet Portfolio with varioPRINT iX1700

Canon U.S.A. Inc., a leader in digital imaging solutions, today announced the new upcoming1 varioPRINT iX1700 B3+ size inkjet digital sheetfed press, designed to deliver an exceptional combination of high print quality and fast, efficient production for the demanding commercial,
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Account Management: Dealers Cite Importance of the M in MPS for Maintaining Business

Leave it to the editors at ENX Magazine to state the obvious. But it really does bear repeating: the managed aspect of managed print services is the key to ensuring the next round of client renewals. At a time when generating net-new MPS accounts can be quite challenging,
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Doing Better Business Difference Maker Greg Burrell Lets His Work Speak for Itself

When he strolled out the doors of the Penn Technical Institute, Greg Burrell figured his stay in the world of office technology dealer technical service would be a brief one. After more than 20 years in the industry, however, the vice president of service for Doing Better
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Supplies Industry Mourns Passing of Gene Fontana

Gene Fontana, 71, a warm and colorful figure who was well known throughout the imaging supplies circle, passed away Sept. 30 following a courageous two-year battle with an undisclosed illness, according to longtime friend and business partner Tom Ghyczy. Mr. Fontana was a “mentor
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Brother Unveils Lineup of New and Refreshed Digital Color and Monochrome Laser Printers and All-in-Ones

As the boundaries of hybrid work flex between home offices, small businesses, enterprise organizations and shared co-working spaces, the need for staying connected and in control of printing documents is more critical than ever. Brother International Corporation, an industry
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