Image Star is a leading wholesaler of imaging products. Founded in 1992, Image Star has a 20+ year history of providing superior products and customer service to the imaging industry. With more than 150 trained professionals and 250,000 square feet of warehousing space, Image Star provides coast to coast delivery of over 6000 SKUs of product. Known for their Hyperion Brand of superior compatible office imaging supplies, Image Star also offers an extensive, ready for same day shipping selection of OEM and compatible printer, fax, copier, and data media supplies. Additionally, Image Star offers hardware, power protection, shredders, peripherals, storage, security and hosted Web services.
Image Star President Charlie Antell explains, “Our superior level of customer service is supported by a staff of long term experienced workers who understand the industry from both the buyer and seller’s perspective. We aggressively seek out the most cost effective ways to enable our resellers to maximize their gross profit. Our call center is open from 8am – 8pm EST for the convenience of our resellers. Our dedicated staff is available to answer your questions, provide price quotes, and receive orders. We focus on personalized service to fulfill our dealer’s specific needs. You can be assured that your account will be handled by a knowledgeable sales representative who can accommodate your company with effective business solutions as well as extremely competitive pricing.”
Flexible Business Solutions for the Modern Day
Buyers can do business with Image Star at their own comfort level. You can call, email, fax or place your orders online. Image Star also offers electronically integrated ordering through DDMS, Brittania, EAutomate, NetResults and XML/Web Services. Image Star’s IT professionals can help dealers integrate their operating system into seamless electronic ordering with Image Star.
Image Star is an environmentally conscious company. They offer paperless shipment notifications and invoicing. Account payables may be sent via wire transfers or online credit card payment. Image Star has an in-house recycling program for packing material and recyclable waste. Image Star offers a turnkey cartridge recycling program for dealers and their customers, including free shipping of their empty ink and laser toner cartridges.
www.imagestar.com offers a fully interactive website. Their customers can place orders, search for item numbers, cross reference compatible products, access real time inventory, check current pricing, track packages, request shipping tags for recycling empty toner and ink cartridges, print invoices, request RA’s and download marketing materials that can be personalized with your own company information. You can also find product information including dimensions, weights, MSDS sheets, and complete order history. The Image Star web site is user friendly, simplifying information gathering and enabling hassle free ordering.
Image Star’s exclusive Ultimate Blind Drop Shipping Program allows their resellers to make a personalized statement with each supply delivery. Every time you entrust Image Star to blind drop ship to your customer; your company’s logo, address, website address and two lines of customized information (header and footer) can be prominently displayed on each packing slip. This free, exclusive, customized logo program is available to every Image Star reseller.
Image Star’s Hyperion compatible product line is the perfect combination of quality, performance, and premium packaging. Image Star provides dealers with free customized private labeling on Hyperion Brand compatibles with a monthly purchase commitment. The Hyperion product is designed to be your dealership’s recognizable brand. All Hyperion products’ print performance is designed to meet or exceed the OEM standards. A one year warranty is extended to all Hyperion products purchased from Image Star.
Image Star also offers hosted Web Services through the I.S. Connect Division which maintain and continually update a state of the art, Dealer Branded, Web based office supplies store that provides online catalog offerings. Existing websites can be upgraded with features such as e-commerce and advanced search capabilities. Image Star is providing a value added service to their independent dealers that can increase revenue and provide their clients with convenient online ordering.
Big Company with Small Company Feel
The longevity, quality of knowledge and professionalism of Image Star’s field reps and in-house staff enables them to make independent decisions, providing immediate answers to specialized buyer’s requests. This personalized service with a can do attitude is rare in today’s world of mergers, mega dealers and anonymous internet computerized buying. Knowledge, trust, and 100% customer satisfaction guarantee creates the foundation of Image Star’s longevity and continual growth.
“We are a big company with a small company feel. Our account managers have the ability to provide one-on-one support and customize programs that best serve their customers.” Explains Vice President of Sales Kelly Munro. “Each Image Star sales professional has the ability and expertise to make decisions. We are always looking for better ways to serve our customers. Our goal is to provide industry knowledge, superior Hyperion and OEM products, marketing tools and on time shipping to help our resellers increase their sales and profitability.”
As your premier national wholesaler of consumable imaging supplies, selected hardware, peripherals, storage, security and Web hosting services, Image Star invites the independent dealer and reseller channels to get acquainted with all the products and services they have to offer. Image Star’s representatives are located throughout the USA as well as strategically placed distribution centers in Connecticut, Tennessee and California. Image Star offers one of the widest selections of OEM and compatible products in the industry, stocking more than 6,000 print and copy consumables ready for same day shipping.
Now is the time to become an Image Star customer. You can immediately access a new customer application form on line at www.imagestar.com or call 888.632.5515 to talk with one of Image Star’s knowledgeable sales professionals. Simply fill out a credit application and/or credit card authorization and submit a resale certificate. Orders can be placed immediately for same day shipment with an approved credit card. As a special reward to ENX readers, through October 2013, Image Star is offering new customers a $25 Amazon Gift Certificate with their first Hyperion laser toner order.
35 Philmack Drive A200,Middletown CT 06457 888.632.5515 *Fax 888.635.7479
www.imagesar.com * email:sales@imagestar.com
