It turns out this is an even more ambitious Top 40 than I compiled last year when I presented “The Top 40 Most Influential People in the Imaging Industry.” Compiling “The Top 40 Solutions and Services Companies that Should Be on Every Dealer’s Radar” wasn’t as easy of a task as I Read More

Following are the big and small news stories for the month of May. PrintFleet Releases PrintFleet Enterprise v3.1   May 31, 2012 – PrintFleet Inc. has announced released the newest version of PrintFleet Enterprise (PFE) software. According to the company, this is a major Read More

BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and 2 Read More

This week Ray Belanger, president of Bay Copy in Rockland, MA, returns to share his dealership’s most notable sale of the week. What was your most notable sale this week? Belanger: 12 mid-range 25- and 30-ppm Konica Minoltas. We’re excited about that. Who bought them? Belanger: A Read More

You don’t hear much talk about fax these days, but when it’s mentioned it makes me wax nostalgic. I’ve been working on an article about A4 for another publication and the “F” word came up the other day in a conversation with Lou Stricklin at Muratec. It was more of a passing Read More

This week Jim Smith, IT sales specialist for managed network services with ASI Business Solutions in Dallas shares his dealership’s most notable sale of the week. What was your most notable sale this week? Smith: We are providing a depth of knowledge and talent to a client’s Read More

Two weeks ago Strategy Development introduced sd|University, timing the introduction to coincide with ITEX. In case you missed the original announcement, which can be found in the April News Bytes section of The Week in Imaging, Sd|University is described by Strategy Development Read More

BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and 2 Read More

Russ Jacketti, vice president of sales for WJS Enterprises in Metairie and Baton Rouge, LA describes his dealership’s most notable sale of the past week. What was your most notable sale this week? Jacketti: We placed four Lexmark XS796 50-ppm color A4 machines with finishers. It Read More

Last week I traveled to Las Vegas for Kyocera’s annual dealer meeting. This meeting followed the company’s tried and true format of a General Session, a dealer roundtable discussion hosted by Frank Cannata, dealer award presentations, and a wealth of seminars. The theme of the Read More

Last Thursday morning I’m having breakfast at the Kyocera dealer meeting and a dealer who I’ve known for years, and who isn’t afraid to tell it like it is, says, “the truth is 80 percent of the people out there don’t need solutions.”  I’ll let you think about that for a moment. Read More

In the movie XXX, extreme sports enthusiast Xander Cage snarls that he likes “anything fast enough to do something stupid in.” That’s not exactly Ray Loisel’s philosophy, but the senior vice president of managed print services for West Point Products and Clover Technologies Group Read More

My trip to Las Vegas for the Kyocera dealer meeting got off to one rocky start when I discovered the day before I was to fly out that my Expedia flight reservation was for 8:30 p.m. on Tuesday instead of 8:30 a.m. I was wondering why I got such a cheap flight out of Philly when I Read More

In late March Ricoh Americas Corporation announced the launch of a new global brand identity with the tagline “imagine. change.”. The launch aligns Ricoh Company, Ltd. operations worldwide under a common vision, focusing on how Ricoh brings value to its customers’ business. The Read More

(Editor’s note: This is a classic Gil Cargill column that I originally ran a couple of years back in the late OfficeDealer magazine.) That’s right.  A significant proportion of the challenges facing our industry, as it pertains to selling solutions, can be solved by Read More