It’s been six months since Doug Albregts took over the reins at Sharp as the new president, replacing Ed McLaughlin. Somewhat of a surprise choice to many industry observers, Albregts’ background is mostly from outside the industry, but if one drills deeper down below the Read More

I went to see the Beach Boys last weekend, one of my all-time favorite bands. I hadn’t seen them since the seventies well before Dennis and Carl died and before endless disharmony caused them to splinter in several different directions. It was great to see the five surviving Read More

Can Ricoh be Everything to Everyone? Well, it’s the topic of choice for our Print4 Pay Hotel members. We posted our thoughts and are waiting for responses from other Print4Pay Hotel members. Ricoh is entering a bold new ambition with MDS, are they on the right track or Read More

Bill Bishop, vice president and partner with DataSource, ink in Chicago shares his company’s most notable sale of the week.    What was your most notable sale this past week? Bishop:  Supplying toner and service to a client’s 180 locations across the country. We’re providing that Read More

Anyway you look at it managed print services is a numbers game. One of the challenges facing MPS providers is ensuring that the numbers add up and they’re winning deals and making margins. While the copier industry has proven metrics and guidelines in place, metrics are still Read More

BEI Services has been in the business of helping companies reduce costs and improve performance for 20 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and 2 Read More

A Chicago-based nonprofit organization is using DocuWare to simplify its lending processes by utilizing electronic workflow and the ability to store information in a central repository, accessible to multiple office locations. DocuWare helped the organization comply with Federal Read More

This week we check back in with Russ Jacketti, vice president of sales at WJS Enterprises in Metairie, LA, about his dealership’s most notable sale of the past week. What was your most notable sale of the week? Jacketti: Five Canon imageRUNNER 5065s. Who bought it? Read More

Some weeks there’s not much in the way of news, others, there’s a wealth of news and this is one of those weeks. In case you haven’t heard Ricoh is rolling out a bunch of new products, coinciding I imagine with their dealer meeting which took place this week. At least that’s what Read More

BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and 2 Read More

There are lots of things Milton Bartley wishes he knew back when he was starting out in managed information technology services – things like proper pricing techniques and tips for hiring new technicians. Now Bartley, president and chief executive officer of ImageQuest in Read More

On Tuesday, June 12, 2012 EFI announced the release of PrintMe Mobile 2.2 software, the latest version of their mobile printing software. The new version gives IT departments the ability to better control and manage printing from tablets and smartphones in the enterprise. PrintMe Read More

This week we check back in with Reed Melnick of Nevill Imaging Systems in Carrolton, Texas, who toughs out a kidney stone to share with us his dealership’s most notable sale of the week. What was your most notable sale this week? Melnick: A Kyocera color MFP sold by a rep that Read More

I like to plan in advance and hopefully many of you do as well. With that in mind I’m encouraging all my dealer readers to visit www.theweekinimaging.com and fill out this year’s Elite Dealer nomination form. Even though the deadline is Sept. 1, 2012, there’s no time like the Read More

Last month, Nuance Communications announced Michael Rich as senior vice president and general manager of the company’s Document Imaging Division, succeeding Robert Weideman, who is now leading Nuance’s Enterprise Division. Most recently, Rich served as senior vice president of Read More