It’s no joke, selling hardware without a solution or multiple solutions as part of the sale in this day and age is a blast from the past and harkens back to the days when the document imaging industry was a box movers paradise. That was pretty much the modus operandi back then, Read More

If you ask John Corley, president of Channel Partner Operations (CPO) for Xerox, how things are going for his group, he’ll unabashedly tell you that these are exciting times for his organization, and by extension Xerox, primarily because he feels the company is well positioned Read More

If you’re going to stick around the office technology industry for 50 years like Joe Pollock, the second-generation owner of Pollock Company, one of the largest independent document imaging providers in the Southeast, you’d better enjoy what you’re doing. Contributing to that Read More

Meet Midwest Office Technology (MOT), a Des Moines, IA-based dealership with a 55-year legacy of providing industry leading business technology solutions backed by exceptional service and support to customers throughout Iowa. What originally began as a typewriter repair company Read More

The box is dead, the solution lives. That’s sort of become the mantra of today’s document imaging reseller and we do mean sort of because box selling hasn’t completely disappeared from the document imaging dealer’s playbook. It’s still a necessary evil. What isn’t evil, but Read More

October is going to be insane. I mean that in a good way. It all starts on Sept. 30th (I know, technically not October, but close enough.) with Fraser Advanced Information Systems Customer Appreciation Lobster Dinner in Blandon, PA. This will be my fourth time attending and it’s Read More

(Editor’s note: The September feature in ENX is “Diversification in the Supplies and Aftermarket Markets.” That’s the theme for this month too in ENX/The Week in Imaging. Throughout the month we’ll be presenting complementary editorial that delves deeper into how various Read More

When one compiles a list of upper echelon solutions providers, one name firmly entrenched at or near the top is Nuance Communications. After years of acquisitions, the company has an impressive suite of solutions that are standards within the document imaging industry with three Read More

Do you remember where you were when you first heard the “S word,” you know, “Solutions,” as it pertains to document imaging? I can’t pinpoint my first time, but I have distinct memories of hearing the word at industry events stretching back years. Over time, the word “solutions” Read More

If there’s one thing I enjoy, it’s a good Webinar. That sounds a little extreme, doesn’t it? But seriously, next week, Sept. 22, at 2 p.m. EDT Actionable Intelligence and ENX will be presenting a can’t miss Webinar on “How to Make Green and Avoid Red in the Color Aftermarket.” If Read More

(Editor’s note: The September feature in ENX is “Diversification in the Supplies and Aftermarket Markets.” That’s the theme for this month too in ENX/The Week in Imaging. Throughout the month we’ll be presenting complementary editorial that delves deeper into how various Read More

Remember the days before e-mail, laptops, mobile devices, and cell phones? Those were the days when you could truly be on vacation and not tempted to check phone messages, e-mails, etc. Those were also the days when you would return to the office and be greeted by hundreds of Read More

Later this month we’ll be publishing the complete interview that we conducted with Luke Goldberg, global SVP, sales & marketing, Clover Imaging Group, for the September issue of ENX. Because of space considerations, we could only fit a portion of his comments in that main Read More

The document imaging industry is an industry of entrepreneurs and many smart, talented people. One of those smart, talented people is Christian Pepper, Director of Marketing, LMI. He joined LMI in July of 2014 after fourteen years with Printersdirect in both the USA and UK. Read More

In July I wrote a column about bad bosses and referenced a bad boss that I worked for years ago. I wish I had more examples of bad bosses to write about because not only is it cathartic, it’s amusing too. But even somewhat competent bosses say and do amusing things and that’s Read More