This week we our fearless blogger Art Post describes what products and services are currently hot and what’s not in his market. What’s hot? Post: Ricoh MP 301’s, Ricoh MPC305SPF’s, and Air Print. What’s not?  Post: Managed network services. Read More

  For many of us or maybe just me, the news on Aug. 5 that Nevill Business Machines in Carrolton, Texas has been acquired by Kyocera Document Solutions America was a shocker. Nevill has been a perennial Elite Dealer and a high-profile Kyocera dealership thanks in large part Read More

John Givens, founder and chairman of Source Office Products, might not be providing his customers with managed print services (MPS) today if he hadn’t already had a service department in place repairing laser printers. “That isn’t typical for most office supply companies,” Read More

Have you had enough of MPS yet? At the risk of over-generalizing, everybody’s talking about it, everybody is either doing it or thinking about doing it, and if you’re not doing it, you’re done for. That pretty much sums up every single article ever written about MPS. However, the Read More

This week we ask Al Scibetta, president of Copy Fax Business Technologies in Buffalo, N.Y. describes what’s currently hot and what’s not in his market. What’s hot? Scibetta: Two products very hot right now are DocuWare and PageScope Enterprise Suite. DocuWare because clients are Read More

Last year David Evans left ABBYY, the company focused on document recognition, document capture, and linguistic technologies and services, and within a month had launched Leafdoc, a new company, based on the outskirts of London, that offers an online OCR service along with Read More

Following are the big and small news stories from the end of July through the end of August. Agiliant Introduces Consulting Practice for Imaging Channel  Aug. 29, 2012 – Agiliant, Inc., a multi-market provider of “Enterprise Level” managed information technology (IT) services to Read More

There’s still six weeks left to get your 2012 Elite Dealer nomination forms in. Check out the left side of the newsletter for details on where to go to find the nomination forms. Again, I’m trying to keep this simple, but when filling out the form be sure and provide me with Read More

(Art Post’s note: Rick Backus is a genuine genius when it comes to implementing time-saving solutions for copier and managed print dealers. We’re also proud to have Rick (Cyberon Dealer Services) as a member and sponsor of the Print4Pay Hotel forums, many times Rick has Read More

Resellers looking for a document management solution have plenty of options. Since 2010 there’s been another option worth considering from MaxxVault LLC, a company that provides electronic document management solutions for small, medium, and large companies in various vertical Read More

This week we ask Erik Crane, president of Copy Products, Inc. in Springfield, MO, what’s hot and what’s not in his market of late. What’s hot? Crane: Toshiba mid range color 25-45-ppm units are hot for us now! Great products and priced to sell with margin. What’s not? Crane: Read More

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum.  Logic would indicate that if you 1) believe that something is critical to your success Read More

This story doesn’t take place in a galaxy far, far away, but in Dallas at the Sharp annual dealer meeting, July 15-18. When you’re #2 or wherever you are on the pie chart, you need to try harder and Sharp is doing exactly that as the company and new Sharp President Doug Albregts Read More

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Rick Bastinelli, president of Centric Business Systems in Owings Mills, MD, has to say on the topic. What’s hot? Bastinelli: The Ricoh Read More

I started this week off in Dallas at the Sharp dealer meeting. I’ll report on that meeting in next week’s issue. For now the big news coming out of Dallas was the introduction of Sharp’s new production devices, an enhanced emphasis on the Pro AV space with its AQUOS Board Read More