Wading through the myriad of document management solutions on the market can be quite the headache for the office technology reseller, but a document management solution has become one of those menu items no dealer should be without. One of those solutions is Archive Studio from Read More

It’s been a couple of years since I last attended a Cannata Dinner. Always an enjoyable time and always for a good cause, Frank’s dinner remains one of the must-attend industry events and one of the few functions that bring together all the major players from the industry in the Read More

The Elite Dealer nominations are closed. Amazingly, I more nomination forms this year than last year, thank you. Plus I was shocked by the number that arrived in my inbox all day Friday and Friday night. It must have been just like being in college for some of these dealers who Read More

There’s a wealth of educational opportunities for the independent dealer, many of them invaluable. Recently I attended one of these events, the Strategy Development 2012 Client Symposium, Sept. 12-13, 2012 in Radnor, PA. This was an opportunity for clients to learn new business Read More

This week Paul Hanna, president of Blue Technologies, a Konica Minolta dealer based in Cleveland, Ohio talks about what’s hot and what’s not in his market. What’s hot? Hanna: The new Konica Minolta bizhub line. Our people are really stoked about it. The new technology has come Read More

The rules of engagement have changed, particularly when it comes to engaging customers and prospects. The old ways of marketing and promotions are not necessarily being supplanted by new ones as much as they are being complemented by new methods such as social media. Two office Read More

Lexmark dealers looking to get a foothold into the managed printer services (MPS) world needn’t look much further than Fleet Manager 2.0, Lexmark’s vendor-neutral MPS offering. For the office technology dealer, a vendor-neutral solution opens up a lot more doors than a solution Read More

I wrote an article for another publication about “How Mobile Communications is Changing the Office Technology Industry,” and after that article ran was asked by a reader if I was familiar with Breezy, a company with a mobile printing app. I wasn’t. I tracked them down and this Read More

Here’s a new column where I present interesting comments that were made to me off the record. I think it’s a great way to share what’s going on in people’s minds when they can speak freely and not have to worry about me naming names. “Canon has always been next to impossible to Read More

This week we ask Tara Zailo, director of business development with Stratix Systems, a 42-year-old office technology dealership with clients throughout southeastern Pennsylvania and New Jersey what’s hot and what’s not in the markets they serve. What’s hot? Zailo: The high-volume Read More

Following are the big and small news items from this month. BTA Southeast to Host Fall Colors Retreat Oct. 26-27 in Waynesville, N.C. Sept. 26, 2012 – On Oct. 26-27, 2012, the Business Technology Association’s (BTA; www.bta.org) Southeast district will host its annual Fall Read More

You probably don’t need me to tell you that mobile printing is piping hot right now, if not in practice in conversation. Most printer and MFP manufacturers seem to be addressing mobility in one way or another and mobile printing capability is rapidly approaching must-have, Read More

Here’s a new column where I present interesting comments that were made to me off the record. I think it’s a great way to share what’s going on in people’s minds when they can speak freely and not have to worry about me naming names. The following is from an independent office Read More

I hadn’t heard that rumor. The one about Lexmark exiting the inkjet business until I saw the news reports on August 29. I could swear I’d heard speculation from some of my analyst friends about the company, but no one ever alluded to Lexmark getting out of the inkjet business, at Read More

Back in April BTA announced the launch of a new office technology industry dealer peer collaboration group focused on bringing non-competing dealers together to share best practices and strengthen the revenue performance of each member dealership. PRO Dealer Group currently has Read More