It almost goes without saying that MPS has had a dramatic affect on page volumes. Now there’s some serious research to back that up in a new Photizo Group report, The Impact of MPS on Page Volume. As Photizo points out, MPS programs have had an extraordinary impact on the imaging Read More

Whether you are looking at rep or manager performance, market share, shifts in customer dynamics, customer retention and several other relevant business measures, a strong linkage can be drawn to territory design. The methodology used to design territories is paramount to success Read More

Following are the big and small news stories for the month of December. Toshiba America Business Solutions Wins WSCA MPS Contract Dec. 26, 2012 – Toshiba America Business Solutions, Inc. was awarded a two-year managed print services (MPS) contract by the Western States Read More

If all went according to plan, I returned from Paris yesterday afternoon and am catching up with phone calls and e-mails and whatever else has accumulated in my absence. However, because I like to get things done in advance and not have anything hanging over my head, I prepared Read More

This week we check back in with Chip Miceli, president of DPOE in Des Plaines, IL about what’s currently hot and what’s not in his market? DPOE sells Sharp, OKI Data, and Konica Minolta equipment. What’s hot? Miceli: We’ve been getting a lot of inquiries on the Sharp Polaris Read More

What’s the Golden Rule when selling office equipment? Know your competition or least what they are quoting. Ever notice every time you walk the dog that he or she stops at every tree or fire hydrant? Ever wonder what they’re doing? They are checking out the Read More

This week Scott MacGregor, VP of sales and marketing for Flo-Tech in Middletown, CT, shares what hardware, solutions, and/or services are currently hot and what’s not in his market. Flo-Tech sells Canon, HP, Xerox, and Lexmark devices and also offers a wide range of solutions. Read More

As you read this I’m in London on vacation and will soon be on my way to Paris. It’s one of those once in a lifetime vacations seeing London and Paris during the holiday season. I wrote this a week before I left so I hope I’m having a good time. This week I’m excited to present Read More

December marks the beginning of the third year of The Week in Imaging (TWII). It’s great to still be here and I feel extremely lucky to be one of the last true journalists covering this industry still standing. It’s been a wild and rewarding first two years. I think I’ve put Read More

This week we check back in with Chip Miceli, president of DPOE in Des Plaines, IL about what’s currently hot and what’s not in his market? DPOE sells Sharp, OKI Data, and Konica Minolta equipment. What’s hot? Miceli: We’ve been getting a lot of inquiries on the Sharp Polaris Read More

There’s a few key trends taking place in the office technology space today and one of the most prominent is mobile printing. It’s the wave of the future although it’s drawing plenty of interest here in the present. Hardware and software manufacturers are taking this trend Read More

I wasn’t going to send out the newsletter this week since it is a short week and I’m figuring not many of my readers are going to be in the office on Friday. I am, but then again I work from home where every day is a potential work day just as every day is a potential vacation Read More

This week John Kuchta, president of SolutionOne in Omaha, NE shares what’s hot & what’s not in his market. SolutionOne is primarily a Canon and Konica Minolta dealer. What’s hot? Kuchta: From a solutions perspective we are finding great customer acceptance of a PDF tool that Read More

I started writing this on Monday morning while recovering from a four-day music conference in the Catskills that found me up until the wee hours of the morning listening to music. (Some of you may remember that one of my hobbies is presenting concerts 9 times a year.)  It takes a Read More

Earlier this month CompTIA, the non-profit association for the IT industry, introduced a new business-level credential for providers of managed print services who commit to a code of conduct, industry-accepted best practices, and high levels of customer service and support Read More