The Widening Divide Between Full Service and Traditional Leasing Lessors

  Fred Carollo, general manager, Office Products, EverBank Commercial Finance, Inc. shares his views on the trends that will be shaping the industry in 2013 and what Everbank Commercial Finance is doing to ensure their office technology dealers are successful. What are some
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The Small to Midsize Business Opportunity for A4 and Additional Solutions

Phil Boatman, Lexmark International’s manager, business development for the U.S. dealer channel discusses the industry’s trends to watch in 2013 and the trends that will be affecting Lexmark’s business in the year ahead as well as what the company has in store to help their
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Supplementing the Decline in MFP Sales with Managed Services

DocuLex is taking a multiple pronged approach to managed services.  Our history of success is building productive document management, workflow processing and image capture software, and we continue to do so today. However, over the past few years, customer requirements have
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Between the Lines: Big Acquisitions & Hot Trends

There’s a lot going on this week in The Week in Imaging, including four more trends pieces. I’ve got four more on the docket for next week and may include another two or three in the Feb. 1 e-mail blast. Of course, if you don’t want to wait until Friday’s blast, check the
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NSI Makes Biggest Imaging Industry Acquisition of 2013

This may be the biggest acquisition of the year…so far. On January 10, NSI announced that it had acquired the enterprise output management (EOM) division of Barr Systems. Barr Systems EOM solution offers secure print delivery and cost management capabilities to vertical
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Cloud and Mobile Technologies Represent Primary Business Drivers for 2013

Nuance expects cloud and mobile technologies to be a primary driver on our business in 2013. In 2012, cloud and mobile took root in all three areas of our Imaging business – print, capture and conversion—as our customers looked to take advantage of the benefits they afford:
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Staying Connected and Providing Value-Added Services

Xerox believes the more simplicity partners can bring to customers, the better. Staying connected and offering value-added services are basic techniques, but they are the most effective ways for dealers to grow their business in a very competitive marketplace. Managed Print
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Outlook for 2013: The Calm Before the Storm, or the Perfect Storm?

It’s that inevitable time of year again, when we review the events of the previous year and look ahead to the next one. The imaging industry was clearly a mixed bag in 2012.  It almost felt as if the industry collectively held its breath as signs of a major industry shift
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Help Wanted: Experience Extremely Necessary

If you’re looking to get a good picture of what’s happening on the personnel side of the office technology business one of the best people to speak with is Paul Schwartz, president of Copier Careers, a personnel agency for the office technology industry and a company that’s well
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What’s Hot & What’s Not?

This week we speak with Ron Carr co-owner of Oklahoma Office Systems, LLC/OneSOURCE in Oklahoma City, Oklahoma about what’s hot and what’s not in his market. The dealership sells Konica Minolta, HP, Kyocera/CopyStar, Lexmark, Muratec, and KIP hardware and was one of
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The BYOD Movement

Like most companies the bring-your-own-device (BYOD) movement is having an impact at Muratec and we believe this will continue to drive business change in 2013. The initial concern of the BYOD movement, as it relates to our industry, is obviously a reduction in print volumes. If
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In 2013, Data=Knowledge

The office equipment world of faxes and copiers and the technology world of printers, laptops, servers and help desks continue their convergence. But now dealers are figuring out how to make the most of the data they hold. In turn, they’re helping their customers focus on the
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Mobile Capture and Touchless Processing Move to the Forefront

Mobile capture and touchless processing are two trends that will drive growth for Kofax in 2013. The vast adoption of BYOD and consumers’ growing reliance on mobile devices are leading to innovations that integrate image perfection technology with cameras within mobile devices.
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Competing in a Low-Rate Leasing and Evolving Services Climate

As one of the finance companies serving the office technology dealer community GreatAmerica Financial Services Corporation has a firm grasp on the trends and issues affecting their dealer customers. “We’re seeing more BTA channel dealers interested in moving down the path of
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Back to Basics and Shifting Focus in a Changing Technology World

When Andy Slawetsky, president of Industry Analysts peers into his crystal ball for the coming year what he sees is a continued shift towards A4 products. “They’ve really ramped up in capability and robustness and have become a great alternative to A3 which is making it
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