Document Management in the Real World: The DocuLex Perspective

This is the second installment on Document Management in the Real World, an ongoing series that looks at document management from the perspective of document management providers, dealers, and end users. The purpose is to erase some of the confusion that exists about document
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Is MPS a Commodity?

I keep hearing over and over again that MPS has become a commodity. I’ve been hearing it so much lately I’m starting to believe it. But what do others in the industry think? Earlier this week I asked Doug Johnson, senior vice president, Supplies Network, if MPS has become a
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Between the Lines: Growing TWII & Canon’s Canonball Program

In case you haven’t heard, The Week in Imaging is branching out and partnering with Prosperity Plus to present its first Webinar on February 20, 2013 at 12 p.m. The topic, “Improving the Structure of Your Dealership – The Cure for the Overworked Exec” will provide dealers with
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Canon Goes for IKON’s Jugular

The Ricoh acquisition of IKON wasn’t kind to Canon. The company took a pounding as a result, losing some serious business. Canon isn’t sitting back and waiting to see what’s going to happen next with the Canon equipment that was originally placed by IKON, knowing full well that
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February News Bytes

Following are the big and small stories for the month of February. FlexPrint Recognizes 20 Employees Feb. 4, 2013 – Twenty FlexPrint employees were recognized and rewarded for their “DRIVE” and focus on creating and maintaining a unique customer experience. Winners were
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Doc Management in the Real World: E-Signatures & the Mobile Workforce

(Editor’s note: This is the first in an ongoing series of articles that will appear in The Week in Imaging over the next few months that looks at document management in the real world from the perspective of document management providers, dealers, and end users. The purpose is to
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Get Ready for Photizo’s Transform

Last year I attended Photizo’s Transform conference in Orlando, FL for the first time. I found it a terrific networking and educational event—an event with a full menu of seminars that created quite the dilemma for attendees who had to make some tough decisions as to which
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The Value of Meaningful Conversations on Solutions with Customers

We have one final trend that we somehow misplaced when putting together the various trends pieces for January that we’re running now. This is from Jim Coriddi, vice president, dealer division, Ricoh Americas Corp. I think you’ll find what he has to share particularly interesting.
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A Conversation with Joe Dellaposto of WPS

A Conversation with Joe Dellaposto of WPS This year marks the 40th anniversary of Word Processing Services (WPS) in Hagerstown, MD. With yearly revenues in the $11 million+ range the company has come a long way since its humble beginnings. Today they sell products from Savin,
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Gauging Current Attitudes about Color Technology

If you’ve been around this industry as long as I have you probably remember the year of color. That was the year customers fully embraced color copiers and the market took off like a rocket. What year was that? You probably don’t remember the exact year since this was something
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Between the Lines: Who’s On Your Most Influential Top 40 List?

It’s time once again to think about “The Week in Imaging’s Top 40 Most Influential People in the Imaging Industry.” We’ll be presenting our Top 40 throughout the month of May, but we are just now reaching out to folks in the industry to solicit their nominations for the people
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What’s Hot & What’s Not?

This week Steve Valenta, president of Offix in Gainesville, VA shares what’s hot and what’s not in his market. Founded in 1999, Offix sells hardware and solutions from Canon, Sharp, Océ, Kip, MBM, EFI, HP, Samsung, eCopy, and Drivve. What product/solutions/services areas ar
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Supplies Wise

Todd Mavis, president and CEO of Katun Corporation shares his thoughts on the trends driving Katun’s business and the imaging and technology industry in 2013, the challenges faced by Katun and the industry, and what Katun has in store for 2013 to help its resellers b
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Between the Lines: Something Else for Office Technology Dealers to Worry About

It seems only yesterday that the industry was in an uproar over data security at the MFP thanks in large part to that CBS News story. The industry banded to together, and with the help of BTA, alleviated a lot of fears and concerns some of which were valid and some of which were
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What’s Hot & What’s Not?

This week our resident blogger and feet-on-the-street sales rep, Art Post, shares what’s hot and what’s not in his central and southern New Jersey marketplace. Post primarily sells Ricoh products. What’s hot? Post: The Ricoh Aficio MPC305SPF and scan2cloud from MFP’
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