I’d like to share a valuable lesson with you. A Website redesign is not a quick and easy process. No way, no how. It takes time, a lot of back and forth, and just when you think you’re done and ready to go, you’re not. Well, ready or not, here it is, the revamped, revised, new Read More

This week Daniel Fraser of Fraser Advanced Information Systems (AIS) in West Reading, PA shares what’s hot and what’s not in his market. Fraser sells Sharp, Canon, HP, Microsoft, VMware, Intel, N-able, ConnectWise, and the ImagEze document management software suite (developed by Read More

Last week Kyocera Document Solutions America’s held their annual dealer meeting. I had every intention of attending until I ended up in the hospital the week before and was unable to travel the week of the show. Fortunately, I received a complete package of press releases, Read More

There’s a lot of movement happening in the leasing business of late, particularly at EverBank Commercial Finance, Inc. where they’ve added a couple of leasing industry veterans to the mix, including Jody Salino as the Office Products Sales Director for the firm’s Western region Read More

One of the great things about covering this industry is that there’s always more to learn. I’ve been receiving a lot of press releases from Compass Sales Solutions of late and I realized this is a solutions provider that I need to be more familiar with. If you’re a dealer, that Read More

Thanks for all the well wishes. I’m recovering nicely. The past couple of weeks I ran two articles I had originally written for my local Chamber of Commerce publication on how a business can take better advantage of the Internet. The inspiration is partially next week’s rollout Read More

Spend any amount of time around office equipment dealers and there’s bound to be a fair amount of moaning and complaining about business, their manufacturers, customers, new technologies, economic conditions, and market changes. It’s not a knock. That’s just the way it is. Read More

And the hits just keep on coming. But what exactly does that mean and what is the most effective way of measuring data about your Website? Read More

Following are the big and small news stories for the month of April. ECi FMAudit Announces New Professional Services Offering  April 25, 2013 – ECi Software Solutions (www.ECiSolutions.com), a provider of industry specific information technology solutions, has announced Read More

I just got out of the hospital late Thursday morning after being there since Monday. You don’t need the gory details, but the not so gory details are I’m still recovering from what was a serious infection, and I’m still focused on getting The Week in Imaging out this week. I Read More

Growth is nothing new to Offix, a Gainesville, Virginia-based office technology dealership. They’ve been growing consistently since the company was founded in 1999 by President Steve Valenta and have their sights set on future growth. The dealership which sells a mix of Canon, Read More

Is it true that most dealers don’t do MPS right? To be honest, that’s an exaggeration, but the reality is that many dealers are still struggling with MPS even as others have it all figured out. “There are a couple of places where you can go wrong in significant ways,” says Bill Read More

Dates, I have dates for you. First, The Week in Imaging is hosting its second Webinar with Prosperity Plus Management Consulting on Wednesday, April 17 at noon EST. The topic is “Increasing Your Team’s Production.”  I expect this to be a good one. What you’ll learn is how to Read More

(Editor’s note: As many readers know I write for many other publications. This is an excerpt of an article that I wrote for my local Chamber of Commerce magazine. I think you’ll find some of the insights shared here helpful.) The Internet is a big place seemingly extending beyond Read More

Earlier this month PrintFleet announced that during fiscal 2012 it had grown its revenues to record levels for the 2012 fiscal year. This week I speak with Elise McFarlane PrintFleet’s, Marketing Manager, about how they accomplished that feat.  You had a great 2012, what do you Read More