(Editor’s note: Last week’s interview with Steve Galloway of ESP continues with a rundown on new products for the dealer channel, why dealers should consider partnering with ESP, trends affecting future product offerings, and what the industry can expect to hear from ESP over the Read More

MWA Intelligence Launches Cloud-Based SAP  July 23, 2013 — MWA Intelligence (MWAi), a SAP Gold Partner and provider of enterprise-class Machine to Machine (M2M) and Machine to People (M2P) solutions announced the availability of the Cloud based, on-demand version of SAP Business Read More

A Conversation with JD Sullivan, President of Image Matters Founded in 1999, Image Matters is an office technology dealership based in Knoxville, TN. The dealership and its 36 employees serve a diverse customer base, providing technology from Konica Minolta, Sharp, and Muratec as Read More

It’s Not Easy Going Green, but It’s Inevitable The green movement continues to pick up steam in all facets of society but has it created opportunities for the average office technology dealer? For some dealers green opportunities depend on geographic location, for others it Read More

The New-Wave of Enterprise Content Management (ECM) Intellinetics, Inc. is a global enterprise content management (ECM) software leader delivering ‘state of the art’ cloud-based software that enables document and records management in concert with their industry first ‘on-demand’ Read More

I’ve said it before and I’ll say it again, the more things change, the more things change. Having covered this industry as a journalist for 27 years now, I’ve seen a lot of changes as have many of you who have been in the industry longer than I have. Then again, those of you who Read More

With 3+ decades in the imaging industry, including 28 years with Xerox, Steve Galloway, has been around. He’s pretty much seen this, that, and the other thing over the years and now as president of ESP for the past five years, he’s intently focused on transforming the company Read More

On Monday, June 24, Toshiba America Business Solutions held a Webinar for analysts and press to announce under non-disclosure the e-STUDIO306LP with the e-Studio RD30 eraser unit and erasable toner co-developed with Pilot, the pen company. It’s not like this product was a huge Read More

This week Andy Lashier, executive vice president, with Laser Resources in Urbandale, IA, shares what’s hot and what’s not in his market. Laser Resources sells, Konica Minolta, Toshiba, and Lexmark products and offers MPS and IT services as well as facilities management and print Read More

This week Kurt Snouffer, president of Office Concepts in Fort Wayne, IN, shares what’s hot and what’s not in his market. Office Concepts sells Lanier and Lexmark products and a wide array of solutions and services, including MPS. What’s hot? Snouffer: A4 and MPS are the Read More

Have you had an opportunity to look over the results of the 2013 Copier Careers Technician Salary Survey yet? I’ve been following and writing about their surveys for years and although the results are historically fairly consistent year over year, they still offer food for Read More

  As more office technology dealers enter the managed print services (MPS) space, HP channel partners who have been providing managed print services under the HP Partner Managed Print Services program are feeling the pinch. In response, HP has announced the HP Managed Print Read More

A new online service from FRSourcing, a subsidiary of Final Review LLC, targeting copier buyers has been launched in the Pacific Northwest. The site, http://www.frsourcing.com/, is an interactive pricing tool that allows organizations to see the best pricing and terms available Read More

Last Saturday I attended a fundraiser for a local hospital. The hospital is a client of the engineering firm my significant other works for and since she’s heavily involved in a major building project for them and her firm was a sponsor of that evening’s cocktail hour, attendance Read More

This week we check back in with Aric Manion, president of Kelley Imaging Systems in Kent, WA to learn what’s currently hot and not in his market. Kelley sells Toshiba, Xerox, HP, KIP, Muratec, Lexmark. Sharp, and OKI devices as well as solutions such as DocuWare, ReRite, Paper Read More