I was just reading an article from Software Advice on “How Does Twitter Use Twitter to Recruit?” Since recruitment is an ongoing challenge for the independent dealer channel as is learning how to best leverage social media for marketing and recruiting, this should be required Read More

This week Kyle Ruhland, marketing director, for Century Business Products in Sioux Falls, South Dakota, shares what’s hot and what’s not in Century’s market. Century sells Kyocera and Konica Minolta equipment along with MPS and document management. What’s hot? Ruhland: The new Read More

Blue Technologies Acquires HP Autonomy’s Top Dealer in the US: Smart Solutions Sept. 20, 2013 — Blue Technologies, Inc., an office technology provider based in Cleveland, Ohio, has acquired Smart Solutions, Inc. headquartered in Beachwood, Ohio effective September 1, 2013. Read More

I’m continuing to read the Elite Dealer nomination forms that have arrived over the past couple of months along with the flurry of nominations that came in late last week and it’s still fascinating to see how well some dealers have been doing over the past 12 months. Once aga Read More

That headline is meant to be ironic. Based on the early returns on our survey about how many dealers are charging for scans, it looks like there aren’t a whole lot of scan artists among the dealer channel.  Indeed, dealers who are not charging are handily winning the race 78% to Read More

This week Jim Vitiello, president and founder of Datasource Ink in Bloomingdale, IL, shares what’s hot and what’s not in his market. Datasource Ink offers total printer fleet service and support up to and including consulting, printer optimization, toner provisions, parts and Read More

I’ve been reading the Elite Dealer nomination forms over the past couple of months and it’s thrilling to see how well some dealers have been doing over the past 12 months. Many are optimistic that trend will continue. I hope they’re right. I thought it would be interesting and Read More

Terry Bogner of Austin Technology Group in Austin, Texas, had an epiphany a while back. He had one of those inexpensive inkjet MFPs at home that had seen its better days with the exception of the scanning function.  Even after he replaced that device with a laser printer, he was Read More

DocuWare Turns iPhone and iPad into Scanner Sept. 17, 2013 – PaperScan, a free app by DocuWare, is now available for turning an iPhone or iPad into a document scanner. DocuWare developed PaperScan to conveniently bring order to paper clutter. Scanned documents need to be of a Read More

This week we check back in with Ray Belanger, president of Bay Copy in Rockland, MA, who shares what’s hot and what’s not in his market of late. What’s hot? Belanger: MPS and medical verticals are hot. What’s not? Belanger: Price-based hardware sales; no margin, little return for Read More

(Editor’s note: This is an excerpt of an article that I wrote in 2007 for ENX magazine. It’s just as relevant today as it was then.) If you’re selling imaging technology you don’t need me to tell you how competitive it is out there, especially if you’re in a major market. Even if Read More

Last week I mentioned how I’ve been reading the Elite Dealer nomination forms that have been arriving daily as we prepare to make this year’s selections. (In case you missed it, I announced last week that the deadline to submit nomination forms has been extended to Sept. 15.) One Read More

Even though plenty of office technology dealers are already familiar with SalesChain, the developer of SalesChain sales and dealer management software, there’s still some dealers throughout the U.S. and Canada who might not be as knowledgeable about the company or its products. Read More

This week Terry Bogner of Austin Technology Group in Austin, TX discusses what’s hot and what’s not in his market. Austin Technology Group sells equipment from Sharp, Muratec, and Kyocera. What’s hot? Bogner: All the different scan features we can talk about on the new generation Read More

I’ve been spending the past few weeks reading the Elite Dealer nomination forms that are rolling in. As the summer months wind down, they’re good summer reads. I find it fascinating to learn how dealers—large and small—do what they do. I’m equally amazed at the time and effort Read More