FMAudit and ODC Make MPS Assessments Easier

In late October, ECi Software Solutions announced a strategic alliance between its FMAudit managed print services (MPS) software and Office Document Consulting Inc. (ODC), a firm specializing in managed print services. In case you weren’t familiar with ODC, they offer OEM and
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Mike McGuirk Brings the Best and Worst to ProCopy

Once a dealer, always a dealer. That pretty much sums up the career of Mike McGuirk, president of ProCopy Office Solutions in Tempe, AZ. After a long and successful career in the business, including a senior management position at a local UniCopy and Danka for almost 20 years, he
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Top 10 Stories of 2013

Here’s another year that may not go down as the biggest year in the office technology industry from a news standpoint through the end of October when this article was completed.  Still there are a few notable stories as well as a noteworthy acquisition to report.  Some readers
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My Top 10 Take Homes from Sharp’s National Dealer Meeting

If I’ve learned one thing after covering this industry for as long as I have, it’s never count anyone out and don’t believe all the rumors. Okay, that’s two things, but who’s counting? Earlier this month I attended Sharp’s National Dealer Meeting in Orlando and as one might
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Between the Lines: Giving Thanks

Because of the Thanksgiving holiday it’s a short week for many of us so I figured I should get this week’s issue out sooner rather than later. As the year winds down along with my third year of publishing The Week in Imaging, this is an ideal time to give thanks to an industry
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Meet Marco, One of The Week in Imaging’s 2013 Elite Dealers

This week we’re presenting a blast from the not-so-distant past in The Week in Imaging with a profile of Marco, a $150-million St. Cloud, Minnesota-based dealership that is setting new standards in growth as it expands into new markets and new product and services.  Throughout
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News Bytes

Sharp Introduces Cloud Portal Office Nov. 11, 2013 – Sharp Imaging and Information Company of America (SIICA), has introduced Cloud Portal Office, a software solution designed for an increasingly mobile workforce where companies need to share information while maintaining control
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TABS Leads with Digital Signage and Content at LEAD 2013

A week ago Wednesday, I attended Toshiba America Business Solution’s (TABS) annual dealer meeting, LEAD 2013, in Orlando. That day was geared primarily to a select group of 250 end users who were invited by TABS dealers to learn about the trends that will be affecting their
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News Bytes

  Industry Veteran Barry Taylor Passes Nov. 21, 2013 – Barry Taylor, CEO of Taylor Made Business Systems, a managed print services company, died Saturday, Nov. 16 from a heart attack at the age of 74. According to the Taylor Made Business Systems Website, Taylor founded his first
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Between the Lines: Lessons Learned from a Heavy Metal Rocker

As Lou Reed, one of my all-time music idols sang, “I guess that I’m dumb because I know I’m not smart, but deep down inside I have a rock and roll heart.” Some of you know about my rock and roll heart already. Besides my 27-year career as a journalist in the office technology
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Between the Lines: The Next Wave Has Arrived

I just returned from Orlando where I spent time at the Sharp and Toshiba dealer meetings. I’ll be presenting more detailed coverage on each of those meetings in next week’s issue of The Week in Imaging, but for now a brief observation. Each of these companies shared a vision that
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BEI Services Brings Nauticon into the Information Age

Last November Jeff Silver took over as vice president of service for Nauticon Imaging Systems in Gaithersburg, MD. For someone with a background in finance and only about a year in the office technology industry that might not have seemed like the best fit for a financial guy,
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What’s Hot & What’s Not?

This week Kevin McCarthy, president of Modern Office Methods (MOM) in Cincinnati, OH, describes what’s hot and what’s not in his market. MOM sells Canon, Lanier/Ricoh, Samsung, and HP hardware as well as MPS and document management, cost recovery and security, and electronic
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Samsung’s Tod Pike on How Dealers Will Stay Great

At the end of September I attended the first day of BTA East in Baltimore. The keynote speaker was Senior Vice President of Samsung’s Enterprise Business Division, Tod Pike. His address on why dealers are great and seven ways they can remain great, particularly when
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