If you ask Carl Taylor, vice president of marketing for OKI Data, what trends will be affecting OKI’s business in 2014 don’t be surprised if he hones in on a couple of hardware-specific trends. “The major trend we see driving our revenue growth and market contribution in the next Read More

I can always count on Lexmark’s Phil Boatman to succinctly answer questions related to anything Lexmark and that’s what he did when I recently asked what Lexmark has planned for its dealer channel in 2014. If you’re a Lexmark dealer you’ll find his comments noteworthy, if Read More

When I asked Fred Carollo, general manager, Office Products for EverBank Commercial Finance, what trend or trends do you expect to have the biggest impact on your business in 2014, his comments underscored the driving trends many of us have been seeing throughout the office Read More

Let’s get this New Year off right. The holidays are over and it’s time to get down to business. Starting this week I’ll be running a series of short pieces from some of the movers and shakers in the office imaging business as to what they view as the key trends driving their Read More

It’s been all in the family at Modern Office Methods (MOM) in Cincinnati since 1957. That family tradition of ownership continues with Kevin McCarthy, a 30-year veteran of the industry and the dealership’s current president and CEO. With a long history, yearly revenues in the $40 Read More

Following up on my December article on the Top 10 Stories of 2013, there’s nothing like starting the New Year off right with a discussion on the Top 10 Trends of 2014. You may notice that some of these trends mirror some of the Top 10 stories of the previous year; however, a Read More

Over the past four weeks we’ve been presenting the highlights of the year from a wide variety of companies serving the office imaging space from hardware manufacturers, to solutions and services organizations, to the consulting and analyst communities. Taken together these Read More

For those of us who celebrate Christmas, the time eventually comes when we realize it’s more fun to give than receive. I guess that’s all part of growing up. That’s okay, but I wish growing up didn’t have to mean that the hands on the clock start turning a whole lot faster the Read More

GreatAmerica Scores Highest-Ever Dealer Rating in 2013 Cannata Survey Dec. 19, 2013 – GreatAmerica Financial Services Corporation scored a record 4.6 out of 5.0 in overall satisfaction in the Leasing Companies section of The Cannata Report’s 2013 Annual Dealer Survey, released Read More

In last week’s News Bytes section we featured an item on HP’s introduction of the S900 Series MFPs, four new models that take HP into the higher end segment of the MFP realm. The HP S900 Series encompasses one monochrome MFP— the HP MFP S956dn—and three color MFPs—the HP Color Read More

A couple of weeks ago Copier Careers released its 2013 Sales Representative Salary Survey. This is the third year the company known for its service technician, service manager/ops manager, and sales manager surveys, has engaged in such an ambitious undertaking. This year’s survey Read More

Most of us have had a crappy job at one time or another. Maybe it wasn’t the job, but the company culture or management that made a good job bad. Or maybe some of us found ourselves working in a job that wasn’t the right fit because of a lack of skills, the wrong temperament, or Read More

  For Konica Minolta dealers attending the company’s annual dealer meeting with its theme of “Shape the Future,” it’s unlikely anyone came down with future shock after listening to the presentations during the General Session, visiting the Product Expo, or sitting through Read More

It always amazes me how some dealers, industry consultants, and other industry types can rattle off the model numbers of copiers and MFPs that go back, 5, 10, 20, 30 years. How do they remember that stuff? With so many makes and models still in operation, what’s the best way for Read More

It’s the end of the year as we know it and I feel fine. I hope you do to. I’m working on some informative articles as you’re reading this and I will be presenting those throughout the month. That’s no different than any other month; it’s what I do. Over the next few weeks you’ll Read More