Between the Lines: Calling All Elite Dealers

I’m finally ready to answer those dealers who have been asking me about when I’m going to be posting the Elite Dealer nomination form on The Week in Imaging Website. The time is now. Just click on the logo on the right hand side of the site or the logo that illustrates this
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What’s Hot & What’s Not?

After a hiatus, I’m bringing back the popular What’s Hot & What’s Not? department to The Week in Imaging. This week Katie King, senior account executive with Image Matters in Knoxville, TN, discusses the products, services or solutions that are hot for her right now a
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10 Impressions from Kyocera’s FY15 Pan-American Dealer Meeting

If it’s early Spring it must s time for Kyocera Document Solutions America’s FY15 Pan-American Dealer Meeting.  This year’s event was held, where else but Las Vegas at The Venetian, one of my favorite hotels. Kyocera seems to work from a template with these events and deviate too
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News Bytes

Kyocera Introduces Four New ECOSYS MFPs April 16, 2014– KYOCERA Document Solutions America has announced the launch of four compact ECOSYS black-and-white MFPs. The affordable ECOSYS M3560idn, M3550idn, M3540idn, and M3040idn are designed to bring multifunctional power and
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Between the Lines: Inquiring Minds Want to Know

Last week I was among the press and analyst contingent at the Kyocera dealer meeting in Las Vegas (My recap is in this week’s issue.). There’s always a lot of news, big and small, going down at these meetings, and this one was no exception. What intrigued me was the abundance of
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Between the Lines: Events Planning

Next month The Week in Imaging will present “The 25 Most Significant Events in the Office Imaging Industry of the Past 25 Years.” I’ve been asking veteran movers and shakers throughout the industry for their thoughts on this topic, and as you might expect, I’ve received some
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A Coordinated Strategy for Getting More Likes on Facebook

Last week I accidentally stumbled upon Coordinated Business Systems’ Facebook page. I was writing a column about the value or not of social media to the dealer community and just when I thought I could completely dismiss social media, here’s Coordinated Business Systems with
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Between the Lines: Sold on Social Media

In last week’s column I wrote about social media mediocrity and how the office imaging industry, at least on the dealer side, hasn’t done a very good job of leveraging these new tools. Count me in with that group. I admit I could be doing a better job. And after interviewing
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Highly Logistical: A Look at Lexmark’s Embedded Logistics Solution and How They’re Helping Dealers Sell It

One of the biggest challenges a dealer sales rep has today, and they’ve got a few, is sorting through and comprehending the variety of solutions on the market as well as how to effectively present that solution to customers and prospects. Recognizing this, Lexmark has developed a
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Social Media Frenzy

(Editor’s note: The following article excerpt on how the office products channel was leveraging social media was written three years ago for Independent Dealer magazine at a time when I as well as many office products dealers were bullish on social media.) At Garrigans Office
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Between the Lines: Social Media Mediocrity

I had an interesting conversation the other day with a marketing person from an office imaging solutions provider. I was interviewing her for another publication and during our conversation she noted how her company isn’t doing anything on Facebook because her customers aren’t on
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News Bytes

Katun Unveils Katun Business Color Toner for Konica Minolta bizhub C452/C552/C652 Applications April 2, 2014 – Katun Corporation has introduced Katun Business Color toner set for use in Konica Minolta Bizhub C452/C552/C652 applications. This color toner set provides a reliable
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Talking 3-D Printing and the Office Technology Business with NovaCoyp’s Darren Metz

Darren Metz is CEO of NovaCopy, a company he founded back in 1999. Since its founding it has become one of the top Konica Minolta dealers in the U.S. and has offices in Dallas, TX and Memphis, Nashville, Chattanooga, Jackson, and Nashville, TN. NovaCopy is also on the bleeding
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