If you’re an MPS provider or sell, service and need a source for parts, toner, and remanufactured printers, Metrofuser www.metrofuser.com should be on your radar if it isn’t already. If you’re not familiar with Metrofuser, the company remanufactures and distributes laser printer Read More

I was speaking with Mike Lamothe, president of Office Document Consulting, Inc. the other day for another article I’m writing and he shared an interesting anecdote related to MPS that I can’t resist sharing. Wait, wait, before you tell me MPS is so yesterday, I’m not convinced Read More

OEM road shows are proving to be excellent educational opportunities not only for dealer principals, but for their sales reps, and depending on the agenda, their service techs too. Toshiba’s “Together Smarter 2014 Product & Solutions Summit,” which rolled through St. Louis; Read More

(Editor’s note: I wrote the following article excerpted here in 2006. It’s amazing how relevant it remains today even if some of the specifics about the organizations and people interviewed may have changed in the interim as have their hiring strategies.) If you ask any 10 Read More

Growth is great and nowhere is that better illustrated than what’s going on with Impact Networking in Waukegan, IL. Last Wednesday, August 6, the company broke ground on the future home of its new Mettawa, Illinois-based corporate headquarters. The event was also an Read More

I lie; I’m not always the optimist. I can become as pessimistic as the best of them from time to time. However, after finishing this week’s article on Impact Networking breaking ground on new headquarters and the company’s goal of becoming a $100 million company by 2017, I’m Read More

Lately I’ve had solutions on my mind. I just completed an article on data collection solutions for the September issue of ENX and am currently writing an article on document management solutions for the October issue. I remember a time when no one talked about solutions in the Read More

(Editor’s note: While we’re on the topic of solutions I thought it would be interesting to resurrect this article I wrote for ENX magazine back in 2006. I’ve condensed it for a quicker read and will leave it up to you to draw any parallels between today and eight years ago.) Read More

Back in 1965 everybody was going to the moon. Remember that song? Okay, maybe not.  However, in 2014 and beyond, everybody seems to be going mobile. OEMs, solutions, and services providers are rolling out mobile apps like crazy and it seems as if there isn’t anyone among that Read More

Toni Gorveatt, president of Cobb Technologies in Richmond, VA, has a long, rich history in the office imaging space, tracing back to 1985 when she was selling for a Canon typewriter dealership. She’s been lucky enough to be in the right place at the right time and survived Read More

Last week LMI Solutions (LMI), an R2 certified remanufacturer, distributor and recycler of replacement monochrome and color toner cartridges, announced that it had acquired Printersdirect LLC.  Printersdirect remanufactures premium quality business printers.  Printersdirect Read More

What do you think the office imaging industry will look like in another 10 years as far as the players and the movers and shakers? I ask that after reading about the LMI’s latest acquisition (Check out the interview with LMI President Gary Willert in this week’s edition.) and Read More

(Editor’s note: There doesn’t seem to be as many case studies as there used to be years ago, particularly when I was editing an office end user publication. Although these case studies tend to have more of an end user focus, dealers and resellers can learn from them as well. This Read More

Konica Minolta Releases Automated Workflow Solution for Financial Documents July 29, 2014 – Konica Minolta Business Solutions U.S.A., Inc. has announced a new automated workflow solution to help financial providers securely capture, process, and distribute financial documents Read More

This week Sherrié Lucas, director of marketing with Copiers Plus, Inc., in Fayettville, NC, shares what’s hot and what’s not in her market. Copiers Plus represents Kyocera, Canon, Muratec, and OKI Data. What’s hot? Lucas:  Our inPrint www.inprintmps.com Managed Print Services Read More