The Year in Preview: The Document Imaging Industry Shares Their Big Plans for the Coming Year

The past three years we’ve asked an assortment of players from the document imaging industry to share with us the trends that will be affecting their businesses in the coming year. Often, there’s a consensus on those trends, which often leads to a lot of repetition.  This ye
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New Year’s Resolutions from the Office Technology Dealer Community

Continuing with the theme from my Between the Lines column in the January issue of ENX magazine, I asked office technology dealers from across the country to share with us their New Year’s Resolutions for 2015. Here’s what they shared. I’ll bet you can identify with some of those
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The Biggest Challenges Facing Document Imaging Dealers Today Part 1

It’s not easy being a document imaging dealer. Consider that you are in a business—the technology business—that’s ripe with challenges—some new, some ongoing—every day of the year. Last year when we were soliciting our Elite Dealer nominations for 2014 we asked the ques
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Between the Lines: Let’s Get This New Year Started

Welcome to the first ENX/The Week in Imaging newsletter and the first posts for the new year.  Wow, 2015, how the heck did we get here so soon? What’s loud and clear about being here today is that we’re living in an era of acronyms—MNS, MPS, ECM, SAP, and the acronym beat goes on
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Trends and Trendsetters of 2015

As another year begins it’s time to examine the trends that will impact the document imaging industry in 2015 and beyond, along with the trend setters who will be setting the pace in the coming year. To help identify those trends and trendsetters we contacted six industry
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Between the Lines: The Dealer Community’s New Year’s Resolutions

By the time many of you are reading this, you’ve probably already broken at least one of your New Year’s resolutions. I haven’t, but that’s because I haven’t made any this year. Avoidance is always a safe way to go when it comes to New Year’s resolutions. As far as New Year’s
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Dealer Spotlight: A Conversation with Keith Justus, President of Business Copier Solutions

Keith Justus founded Business Copier Solutions, a Toshiba, Konica Minolta, and Muratec dealership 13 years ago. Not the best time to launch a new business venture. As luck would have it, that business venture has navigated all sorts of economic perils and continues to grow, most
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BEI Services and ENX Magazine to Acknowledge Service Excellence in 2015

The office technology industry thrives on service and whenever one asks a dealer why customers choose them as opposed to a competitor, more often than not, service ends up as one of the primary reasons. One of the companies at the forefront of assisting dealerships enhance its
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Looking Back on 2014 through the Highlights of the Year in the Document Imaging Industry

We have arrived at the end of another year and with it our final group of highlights. Not everyone I asked to share a highlight with ENX and The Week in Imaging responded to my request. After all, it was the end of the year, and lot’s to do before the holidays, particularly those
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The Final 15 Big Wins from Our 2014 Elite Dealers

As I noted earlier this month when I first started sharing these big wins from our 2014 Elite Dealers, office technology dealers as a whole thrive on big wins. This year’s group of Elite Dealers is no exception. One of the questions we asked on the nomination form was what was
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Between the Lines: Happy Holidays from the ENX/The Week in Imaging Family

As we wind down 2014, we’re going wrap up the final issue of our newsletter for the year with a nice quick read. This week we have a few more 2014 highlights to share as well as the final 15 big wins from our 2014 Elite Dealers. And we have one more column from Art Post. All in
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12 More Document Imaging Industry 2014 Highlights

The various players in the document imaging industry continue to share their highlights of the year, allowing readers to get a better handle on what made the many segments that make up the document imaging industry rock in 2014. This week we present another 12. “2014 was an
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Between the Lines: Samsung’s Reorganization, Big News or Not?

The big story breaking the end of last week was the reorganization at Samsung Electronics America. Or at least it seemed like a big story based on the number of Tweets and blogs on the topic. In case you missed it, and I’m not sure how you could have done that, effective January
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15 More of Our 2014 Elite Dealer’s Biggest Wins

It’s been an excellent year for many office technology dealers, including our 2014 Elite Dealers. Those dealers enjoyed some big wins and they shared those with us in their Elite Dealer nomination forms. We’ve been highlighting those big wins throughout the month of December,
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Between the Lines: It’s Twitter Time!

By popular demand you can now follow me and ENX/The Week in Imaging on Twitter. It’s about time! Admittedly, we’re in an industry that thrives on information and the more I think about it, I’ve got plenty to share, so why not? When you consider that I interview dozens and dozens
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