If it wasn’t already, it’s safe to say that the document imaging industry has reached a turning point where solutions are as critical as hardware among a dealer’s and reseller’s product offerings. The upshot is that dealers and resellers are on a never-ending quest to find a Read More

What a ride it’s been for Datamax President Barry Simon since entering the industry in the early 1980s. What started with office supplies has evolved into a career selling office technology and Managed IT. Simon’s Little Rock, Arkansas-based dealership is a major player in its Read More

Digital Office Systems (DOS) in Wichita, KS is a locally owned independent dealership that markets Konica Minolta, Ricoh, and KIP digital imaging systems. Ever since it opened its doors in 2001, DOS has focused on an ethical, personalized, and partnered approach to the way it Read More

How often do you step back and remember what it was like before all this? I do it all the time. It truly is amazing all the technology we have today to help us do our jobs. Take my job for example. I still don’t know how I wrote and rewrote articles on a typewriter as compared to Read More

This month we celebrate individuals in the document imaging industry who are making a difference. You may be familiar with some of the people we’re recognizing, or you may be reading about them for the first time. It’s a diverse mix that we’re acknowledging. Some of these Read More

As big stories in the document imaging industry go, here’s a big one for you. Last Friday General Electric (GE) announced that it is selling the majority of its GE Capital banking business in an effort to simplify the company and focus on its best-performing segments. That news Read More

If breakfast is the most important meal of the day, that’s doubly true at a dealer conference like last week’s Kyocera event at The Pallazzo in Las Vegas. At events like this you’re on the go from sun up to sun down and if you don’t get up early enough for breakfast, you miss out Read More

It may only be early April, but the time has to place the call for 2015 Elite Dealer nominations. Admittedly, I have a reputation for getting things done in advance whenever possible. Sure, it’s not always possible, but I still try. That’s why we’re now actively soliciting Read More

In this month’s ENX magazine we examine what it takes to be successful selling light production and wide format as well as the pitfalls to avoid on the road to success. Here we identify what manufacturers can do to help their dealers be successful. (Note that the manufacturers Read More

If Lexmark International’s acquisition of Kofax isn’t one of the document imaging industry’s biggest stories of the year to date I can’t come up with too many others at the moment. But with all due respect to Lexmark International, who would have thought that the Lexington, KY Read More

We all screw up. My most recent screw up was a minor one that only affected me, but as a journalist who interviews tons of office technology dealers who pride themselves on the service they provide to their customers, my screw up made me wish I was dealing with an office Read More

It’s already been a crazy busy year for Clover Holdings and it’s going to get even busier. Trust me. I spoke with Global SVP Sales and Marketing of Clover Technologies Group Luke Goldberg last week about what’s going on and he had a lot to share. Arguably the biggest news and Read More

As more dealers delve into the higher end production space, greater numbers are searching for opportunities with light production and wide format devices in not only traditional production environments, but within their traditional accounts as well. That’s because these devices Read More

As Loffler Companies in Bloomington, MN has expanded into new business segments such as Managed IT, MPS, and onsite managed services to complement their legacy hardware business, the one constant that’s kept them on an upward trajectory and remains a companywide passion is Read More

Whom do you trust? In the refurbished and used copier world, thousands of dealers and resellers answer that question with the words “Copier Network LLC.” The company has been an honest and trustworthy business partner of dealers and resellers looking for quality refurbished and Read More