Once the world of marketing communications sunk its talons into Naeran Rubio, it was a fait accompli that she would spend her career dedicated to advancing the business persona of her employer. Not that she didn’t look elsewhere, at least initially. After all, Rubio changed Read More

The value of PrecisionCore Heat-free Technology continues to be a compelling sales point for Epson America. This growing legend not only applies to A3 units, but A4 as well, a truth that dealer resellers and distributors are realizing with the release of each new product. With A4 Read More

In the M&A market, seeking out strong companies almost always begins with identifying those owners with impeccable leadership credentials. And when it came to inquiring about the availability of Commonwealth Digital Office Solutions, UBEO Business Services CEO Jim Sheffield Read More

In the past five years, office technology dealers have increasingly sought to lock down their most valued employees. Obviously, having long-tenured employees has always been a feather in the cap of companies that stress corporate unity and strong core values, so it’s not exactly Read More

Anyone with baseline sales experience can peddle office equipment. It’s the timber of the relationships an executive can forge with clients and prospects that will go a long way toward the success of a company. Or its lack thereof. Joshua Wickstrom, co-owner of Sharp Business Read More

Jenna Miner is a big fan of all things easy. The channel development manager for managed IT software behemoth ConnectWise wants to make it easier for office technology dealers and MSPs to do business with her company. She also loves technologies that can make work easier for Read More

During a hitch in the Navy, Tom McMahon received sage advice from a superior whom he considered a mentor. This was the 1980s, and this mentor wasn’t exactly a daily affirmation advocate or a life coach with a penchant for putting a comforting arm around your shoulder. Given the Read More

How would you like to pay? As consumers, it’s a message we’re bombarded with on a daily basis. The ways and means of completing a transaction have billowed to the point where cash has almost become the red-headed stepchild. We couldn’t possibly have envisioned a day when a phone Read More

By all accounts, 2024 has gotten off to a solid, if unspectacular, start. As we’ve noted in other stories, both in the magazine and newsletter articles, dealers are experiencing “first world” problems, such as the need to add staff and more physical space. It seems dealers are Read More

It’s not just the most jaded of employees who privately fear that their company views them as just a number, a garden variety commodity who could be swapped out in a heartbeat. Every now and then, however, an event or situation arises that underscores a team member’s worth, and Read More

Like any publication that seeks to stake claim as the number-one voice of the industry, ENX Magazine likes to think it has a fairly firm grasp on the issues and challenges confronting office technology dealers, MSPs, etc. But while we may engage with many of you on a monthly Read More

Many workers, particularly those who’ve amassed a fair amount of tenure, often find their jobs to be stagnating or at least lacking in the change-of-pace department. The same old, same old is what causes those concentric circles to do their hypnotic eye spins. And it may not be Read More

Brent Portera is proud to say that he had a front-row seat for the evolution of Copier Headquarters to GoodSuite. Little did he know at the time that more change was in the air. It was the final day of 2019, and the newly-christened GoodSuite was holding a technology show at its Read More

We’re not even halfway through calendar 2024, yet the year is already revealing as much about the future of the industry as it is the present. As a business owner, you should be fully attuned to what it is saying. You can drop the word “new” from the term “new normal.” What you Read More

The days of DANKA and IKON may be long gone, those heady times when billion-dollar deals captivated the office technology dealer space. There are far fewer players, and dwindling print demand forced a correction, a right-sizing of the market. If someone were to tell Dan Doyle Jr. Read More