Bevy of Sales and Marketing Tools Available from Manufacturers and Solution Providers

Need an extra boost to your sales and marketing endeavors? We’ve compiled a sampling of the various sales and marketing tools offered by manufacturers and solution providers. These tools help office technology dealerships gain support and guidance through branded and
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ISN-Partners Seeks to Set New Industry Standards Through eesyQ and Fortuna

In simple terms, the beauty of the Internet of Things concept is the ability to have the integration of disparate and unrelated functions integrated by a single command center that can monitor and manage via mobile technology. OK, so maybe it’s not so simple, but there are
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Journey to Independent Dealership Opens World of Possibilities for Copier Headquarters

There was a time not long ago when Dan Strull felt like he was not actually the CEO of Copier Headquarters. The corner office had his name on it, but it seemed like someone else was in charge. Now, after 17 years of operating as a Xerox agent, Strull has been reinvigorated by the
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DataBank IMX Acquisition Helps Solidify KYOCERA’s Total Document Solutions 2.0 Rollout

Known for its reputation as a dealer-centric organization, KYOCERA Document Solutions America (KDA) continues to ride a wave of success, as evidenced by its eighth consecutive year of growth. Much of that success is directly attributed to its Total Document Solutions (TDS)
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From Pounding the Street to Optimizing the Website: Traditional Sales and Marketing Meets 21st Century Tools

At the heart of the sales and marketing approach in all walks of business is the fundamental core that dictates relationship building is the ultimate key in developing new business or expanding deeper into existing accounts. After all, a prospective client is confronted with an
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Keeping Promises the Key to Keeping Customers for Difference Maker Hunter McCarty of RJ Young

A sad but true fact of human nature is that bad news travels faster than good news. The key to success in the office technology industry is the ability to control that message, and the best way to do that is to ensure customers rave much louder than they rant when it comes to
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Former Navy SEAL Brent Gleeson Provides Leadership Inspiration on Day One of BTA Grand Slam

Philadelphia—The Business Technology Association’s traveling circuit made its East Coast stop here Sept. 13-14 at the Marriott Downtown with the BTA Grand Slam, which saw roughly 50 dealers taking advantage of a wide-ranging array of educational sessions and sponsor exhibits to
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Difference Maker Bob Goldberg Seeks to Provide Equity and Garner Trust

All of us are guilty, to an extent, of getting lost deep in the weeds of life’s daily challenges, sometimes taking for granted the most meaningful aspects of life before getting jettisoned from the mortal coil. In that vein, the value of a successful life cannot be measured in
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Building the Core: Key Foundational Elements Needed for Managed Print Services

Every business revolution has its genesis in the need to optimize efficiency, save money and enhance workflows. Well, to take it a step further from a managed print services point of view, a truly comprehensive program focuses on the continued optimization of document output and
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Toshiba Difference Maker Larry White Focuses on Little Things that Spark Success

There are those people who simply feel uncomfortable talking about themselves, and Larry White certainly is one of them. The senior vice president of sales, Americas, for Toshiba America Business Solutions would rather extol the virtues of others, insisting that “I’m the most
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Dealers Address Obstacles Encountered in Process of Adding Managed Services

In the world of managed services, the path an office technology dealership takes during the ramping up process can often be marked with potholes. From staffing and contract considerations to process implementation, challenges can arise beyond the core competencies required to
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Patience and Experience Serve Difference Maker John Hey Well in World of Consulting

If you’re in need of a snap decision, then John Hey probably isn’t your man. But he definitely should be. He has enjoyed a long and colorful journey through the office technology world. From a 10-year stint with his father, Don, at the D.C. Hey Co. dealership in Minneapolis (and
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The Digital Transformation: Millennials Provide Insight into their Employers’ Progress

When we think of millennial attitudes toward the world of digital, we picture phone-toting men and women with their heads down, quietly tapping on their keypads. They’re using the internet to order from Amazon, request a ride from Lyft, make dinner reservations, find a date, read
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Prosource’s “Customer Obsessed” Philosophy Leads the Company to Double-Digit Growth

If there is such a thing as a healthy obsession, a case could certainly be made for Cincinnati’s own Prosource, a 32-year-old dealership serving Ohio, Kentucky, Indiana and West Virginia. Prosource has developed a relentless, single-minded customer obsession that drives its
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Growing Competencies: Dealers Make Case for Developing Internal Managed Services Platform

A continuous drum that has been beaten in the office technology space is the ongoing movement toward offering managed services as opposed to taking a pure hardware play approach. Yet, even as dealers successfully ramp their capabilities in MPS, managed IT, document services,
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