After working at Sharp for more than 25 years, Erica Calise has discovered one fundamental truth. The learning process never ends. “You can’t take the attitude of thinking you know everything; we are always learning and must continually challenge ourselves and others,” said Read More

It’s not often that one finds inspiration from a Jeep’s spare cover tire. But the simple message of “One life, live it,” seems to have resonated with Doug Johnson. The chief strategy officer for LMI Solutions is fast approaching 40 years in the office technology industry, but Read More

The M&A marketplace has witnessed brisk activity over the past several years, with medium- and large-sized office technology dealerships augmenting their holdings with strategic acquisitions. Some dealers are backed by private equity, others have large coffers fortified for Read More

At the age of 23, Ryan Wedig spent a year and a half as an apprentice to a bronze sculptor. He found it to be an amazing learning experience and Wedig plans on one day making it a secondary career. But truth be known, Wedig has already spent much of his career sculpting…only the Read More

In conjunction with this month’s State of the Industry profile, we bring you a brief look at three variables surrounding transactional activity in our industry: the threat of a recession, handling a rebranding in the wake of a deal, and how experience can play a role in Read More

If you think about it, quality service is to this generation of business what the Chevy Camaro was to 20-somethings from the 1980s: everyone claimed that they had it or were in the process of getting it. But the truth be known, few can deliver on such a bold promise. Bob Evans Read More

Many of the major M&A players in the office technology space would relish the opportunity to sneak a gander at the strategy of Visual Edge Technology, one of the industry’s leading holding company models. The privately held, Canton, Ohio-based roll-up specialist has annexed Read More

The 2017 LEAD (Learn, Engage, Act, Deliver) Conference provided its hosts, Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS), a platform to not only provide an update on the overall organization and unveil some technologies they believe will Read More

The hunger to expand a dealership’s market footprint through merger and acquisition is not relegated to just dealer roll-up initiatives or private equity models. Original equipment manufacturers (OEMs) have exhibited a voracious appetite to expand by targeting independent Read More

There’s an oft-repeated adage in the dealership community, as well as in general business, that the best time to sell is only when your company is ready to do so. There’s credence to that philosophy to be sure. But from a market perspective, the time to engage in merger and Read More

In the 1994 film Forrest Gump, which captured six Academy Awards including Best Picture, the protagonist is an intellectually-challenged but kind-hearted individual who goes through life at the whim of a feather on a breeze. Life, for Gump, is not so much a series of choices, but Read More

There is a basic adage in our approach to not only business but life as well, that seems to trip up many people: Treat others the way you would want to be treated. It’s something we’re all taught by the time we enter elementary school. Those who fail to follow such a basic Read More

It has been said that a revolution begins with one angry man. In the case of seat-based billing (SBB), two gentlemen are at the lead of an uprising to redefine the decades-old cost-per-page (CPP) billing platform for managed print services. And these men are not alone. Read More

Though it may sound contradictory, it is possible to be a dreamer and a realist at the same time. A prime example of this is Bill Melo, chief marketing executive for Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS). A musician in the New York Read More

Sam Errigo is a walking, talking example that energy drinks and supplements are not for everyone. The executive vice president of sales and business development for Konica Minolta Business Solutions U.S.A. rolls out of bed, sufficiently juiced, ready to tackle the challenges of Read More