It’s tough to discuss COVID-19 in the past tense when it continues to linger well beyond its “welcome,” like a drunk uncle at a holiday cookout an hour after everyone else has left. However, roughly four months into our shared experience, industry dealers of IT-based goods and Read More

The generic job description for a marketing director is an individual who is responsible for providing guidance, direction and leadership to the marketing department of an organization or business. Taken to a granular level, it entails functions that can be qui Read More

Anyone who has visited the beach with a young family in tow knows the experience can be taxing. It’s not a gas-and-go proposition; the level of preparation involved in delivering more than one child to the shore for a day of fun can be time-consuming.  Sunscreen is only the Read More

Since the dawn of business, the salesperson has been lionized and treated in high regard, particularly when it comes to compensation. But sales alone does not contribute 100% of a company’s value proposition. After all, the relationship does conclude with the sale in a B2B Read More

When business-as-usual takes a sharp veer for the unusual, tact and diplomacy become two of the most critical assets in a salesperson’s toolkit. Talking less and listening more, an approach espoused by sales consultants since the dawn of selling takes on greater significance in Read More

Strolling off the airplane into Richmond International Airport in Virginia, Rick Goe was a young man going places. At the tender age of 23, he had just been named the operations manager for SP Richards’ facility there, which at the time made him the youngest such manager in the Read More

When a manufacturer can boast a wide-ranging set of tools to the degree of Konica Minolta, it makes the ability to pivot on the changing needs of the workplace that much easier. When the COVID-19 pandemic caught the business world flat-footed, Konica Minolta’s Future of Work Read More

The mere mention of the word “technology” brings a glimmer to the eyes of Nikolay Velinski. The managing director of Y Soft Latin America has spent virtually a lifetime deeply entrenched and dabbling in the many flavors of IT’s menu. Frankly, as long as a task doesn’t involve Read More

While variously attributed to sources including the late ex-Beatle John Lennon and writer/cartoonist Allen Saunders, the phrase, “Life is what happens to us while we are making other plans” came into full view this spring. In this case, “The best-laid plans of mice and men oft go Read More

In another life, Doug Pitassi would’ve been the host of a TV game show or perhaps “Dancing with the Stars.” Relatable and genuine, self-deprecating with a touch of deadpan humor, the president and CEO of Pacific Office Automation (POA) adds a showman’s touch of personality to a Read More

It can be said that when one is doing business in the cloud, a facemask is not required. Office technology dealers were confronted with the new reality of COVID-19 around the middle of March. Many of their clients would begin operating from home, with the exception of businesses Read More

Ricoh USA Inc. announced major enhancements to its RICOH Smart Integration platform, a part of its RICOH Cloud Workflow Solutions portfolio. These new enhancements address organizations’ health and safety concerns in our “new world of work,” enabling workforces to better share Read More

Individual accolades can be a wonderful thing. After all, who doesn’t enjoy validation for the work required to make the company, its clients and partners successful? Ironically, the highest of praise is generally reserved for those individuals who most exemplify the “te Read More

It was a decidedly different look for DocuWorld 2020, the DocuWare annual partner conference. Because of restrictions brought about by COVID-19, the company decided to do a series of virtual presentations in lieu of its scheduled in-person event that was slated for Orlando, Read More

As the COVID-19 clouds begin to part, businesses are slowly returning to normal from an on-site staffing standpoint. One such company is Offix of Gainesville, Virginia, which was given the green light per state guidelines and welcomed its staff back the week of June 8 after Read More